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ABA Appliance Repair, Inc.
Expert appliance repair with a commitment to quality and customer satisfaction in Austin.
3.8(5 reviews)
Business
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Expert appliance repair with a commitment to quality and customer satisfaction in Austin.
ABA Appliance Repair, Inc. is a trusted local service in Austin, TX, specializing in the repair and maintenance of a wide range of household appliances. With a focus on reliability and professionalism, our skilled technicians provide timely diagnostics and effective solutions for refrigerators, dishwashers, stoves, washers, and more. We aim to extend the life of your appliances with honest service and transparent pricing, ensuring your home runs smoothly. Serving both residential and rental properties, we're dedicated to resolving issues quickly and efficiently.
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Comprehensive assessment to identify issues with your appliances, including error code analysis and troubleshooting.
Expert repair for refrigerators, dishwashers, stoves, washers, dryers, and other household appliances using quality parts.
Preventive maintenance to keep appliances running efficiently and extend their lifespan.
Quick response for urgent appliance issues to minimize downtime and inconvenience.
Installation of genuine or compatible parts, including compressors, control boards, and igniters.
Specialized services for landlords and property managers, including diagnostics and repairs for rental units.
The stove igniter was replaced and the gas smell is no longer, but it cost about half the cost of a new stove. Mine was purchased in 2022. So I had the work done.. If they weren't able to fix it, it would have cost me $120-150 (can 't remember exactly), which I thought was way too much for a trip charge, but I needed it fixed right away. Another issue I had was the office. Expected payment right away, before I knew from my renter if it was working okay. They called me for payment twice the next day when I was driving and was unable to give them my cc number. The second time they were rude and acted like I was making up a story. I paid them the first opportunity I had to get to my computer to make the payment. I might be looking for a new repair shop for future needs.
My French door LG refrigerator was showing an error code related to the freezer defrost. ABA replaced every component in the freezer and then finally the control board. They kept coming back to troubleshoot and take the next diagnostic step and never charged me more than the initial visit and part. They kept working with me until my repair was successful. This was not an easy fix. I have never had another company that devoted. Our technician Kenneth was great.
Excellent service! Garrett, the technician, could not have been better in every way... Respectful, knowledgeable, timely, etc! Excellent job repairing the clothes washer. Great experience!! I highly recommend this company! Customer service is impeccable!
I had a disappointing and frustrating experience with ABA Appliance that I feel is important to share. In 2023, my dishwasher stopped working at a rental property I own, so I called for a diagnostic service, advertised at under $100. The technician discovered the problem—a simple pulled plug—during the diagnostic itself. Despite this, I was billed $266, nearly triple the quoted fee, without any prior discussion or approval. The invoice (photo of repair notes attached) even states the fix was part of the diagnostic. I was not contacted until after the technician had already left the property, and I never agreed to pay more than the diagnostic fee. At the time, with a 5-month-old at home and a commitment to paying my debts promptly, I paid the bill despite the bad taste it left in my mouth and chose not to dispute it. Yesterday, when the same dishwasher began acting up again, I gave ABA a chance to make it right. I requested a waiver of the diagnostic fee, pointing out that I had already paid well above the standard amount in my last interaction. I made it clear I was willing to cover any reasonable repair costs; I just wanted someone to confirm it was fixable and provide a price before investing a quarter of the dishwasher’s value into another diagnostic. My request was denied solely because I hadn’t complained back in 2023 “and there was no history of this issue.” After reading other 1-star reviews, I see I’m not the only customer who has experienced this exact situation. This experience highlights a serious need for post-service quality control at ABA. Charging well above the quoted amount—especially without customer consent—undermines trust and professionalism. Based on my experience, I cannot recommend ABA Appliance and strongly encourage others to look elsewhere for service.
ABA saved my old Sub Zero refrigerator. Kendall and Humberto were both great. We needed a new compressor. It was a big investment. They were honest and even included some supplemental repairs at no additional cost to make sure the job was done right. The work was performed quickly and professionally. Thank you ABA.
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