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Active Life Medical Products
Providing essential medical supplies and mobility solutions for Sacramento's health needs.
1.8(5 reviews)
retail-store
$$
Providing essential medical supplies and mobility solutions for Sacramento's health needs.
Active Life Medical Products is a Sacramento-based store offering a range of medical supplies, including diapers, power chairs, mobility scooters, and other health equipment. The business serves individuals, families, and the elderly, focusing on delivering products to support daily living and mobility. While aiming to provide reliable service, it emphasizes accessibility for those with medical conditions and prescriptions.
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We provide power chairs, scooters, and other mobility aids to support independence and mobility for our customers.
Convenient delivery of diapers, medical supplies, and home healthcare products directly to your door in Sacramento.
Offering repair services for mobility equipment, including battery replacements and technical support to ensure reliability.
A wide selection of essential medical supplies tailored for home use, supporting patients and caregivers.
Assistance with product selection, prescription fulfillment, and guidance on using medical equipment effectively.
Spoke with an employee today about rejected referral for my child. She said yes and email. "HELLO HERE IS A LETTER FOR YOU. HAVE A GOOD DAY. When she could have just said I don't have that information. You guys need to train your staff a little better especially the staff memeber i spoke to. Thank you and you guys have a great day.
I received a power chair from them it had issues from the start the speed control don't work and never did. I called when it left me stranded and a service person came in a couple days kind of fixed the issue but not the speed control just programed it to full speed. I can live with that I had the batt replaced no problem now I need new batteries again and had to jump through hoops to get them been waiting way longer then it should take only to here excuses I am dependent on the chair it seems like thare are other places to get batteries why I have to wait months is not even acceptable.
I was getting great service response from their tech Corey anytime I had a issue with my Golden Companion 440. But Corey doesn't work there anymore and they have no one to service my scooter. I was involved in a vehicle accident and my mobility scooter was in the bed of my truck when I rear ended another pickup truck that stopped in front of me for at the time unknown reasons my scooter hit the bed of my truck pushing it and the back of the cab in by 4 inches. My scooter will not run for longer than a mile or 2 before the accident I was getting about 10 to 15 miles out of it everytime I used it. Need a place for service since they are no longer maintaining or carrying mobility scooters or chairs
My Father has been getting diapers delivered from this company for a few years now and the service is just never consistent. It seems as though they have started to use different shipping methods/companies and there are always delays and miscommunication. Packages have been sent to the wrong address, they have not been left at our door because for some strange reason a signature was needed (which was never the case for 3 years prior) and currently out most recent delivery is 4 days late. Customer service is friendly but not always the most helpful and often time don’t really know what they are talking about. I worry about the elderly who have to deal with this company alone and have no one to speak on their behalf. Please do better!
This was a very disappointing experience. My daughter and I went in after a painful and uncomfortable surgery to get equipment and we were not only treated rudely, but asked inappropriate and illegal question regarding my condition. I had a prescription from my doctor that gave all the information necessary. When we pointed this out, the owner would not serve us and told us to get our equipment elsewhere. There is no excuse for treating us with such disrespect when what we needed was help and compassion at a very painful and trying time. I can't understand the motive for being so cruel when one most needs support and certainly could not recommend doing business with them.
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