Tim Raposa
Bought an upright walker from them a month ago when my dad, an 89 year old Army veteran, was in rehab for him to use once he got out. But he did so well in rehab he decided not to use it and to continue using his regular walker. I knew they had a “All Sales Final” Policy, but I went back there earlier today and showed them their walker, which still had all the tags and was obviously in mint condition and wanted to know if they would be willing to trade it for one of their regular walkers. Woman was adamant that all sales are final. I will try to sell the upright walker and if I do, I will use the money to buy my dad a new walker. But I won’t be buying his new walker from here because I wouldn’t want to do business with people who are unwilling to negotiate. Also this woman was not very business savy. I didn’t ask for a refund. The upright walker was sold to me for $338 and they sell their regular walkers for $250. Had she been willing to trade they could’ve sold the upright walker again and made $88 and also helped my dad. Unfortunately this business is not Ben Franklin approved.
