AP
Alta Pest Control
Professional pest elimination with thorough inspections and dedicated service.
3.6
Business
$$
Professional pest elimination with thorough inspections and dedicated service.
Alta Pest Control provides residential and commercial pest management services in Norfolk and surrounding areas. The company offers comprehensive inspections, treatment plans, and follow-up services to address issues like ants, wasps, spiders, and other common pests. While some customers praise technicians like Elijah and Cody for their professionalism and thoroughness, others have reported inconsistencies in service effectiveness and contract management. Alta Pest Control focuses on scheduled treatments and customer education to help maintain pest-free environments.
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Comprehensive inspections and treatments for homes, targeting common pests like ants, spiders, and flies with tailored solutions.
Safe and efficient removal of wasp nests from properties, ensuring immediate relief and prevention of future issues.
Customized pest control plans for businesses, focusing on prevention and compliance to maintain a clean environment.
Scheduled return visits and ongoing support to monitor pest activity and apply treatments as needed for long-term protection.
Detailed explanations of pest issues, treatment processes, and tips for homeowners to manage pests between visits.
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Overall rating
Luisa Amezcua
Very disappointing service I’ve been very patient, but this company has not provided the service they promised. They were supposed to spray my entire property, yet they only sprayed the front and completely ignored the backyard. My home is still full of spiders and other bugs, so whatever product they use clearly doesn’t work. When I reached out to express my concerns, they said there was nothing they could do — and now they want to charge $300 just to cancel the contract. I’m very disappointed and frustrated. I do not recommend this company; they do not stand behind their service or care about their customers.
Chris H.
I had Alta from 2023-2025. In that time, ants and flies have been abundant. Their services do not seem to prevent, rather just kill them eventually. These products are not as effective as they should be. Service-wise, the customer service reps are very nice, which earned them 2 stars, but will continue to push to keep paying, when you owe them nothing, and do not want them to come back out. The door to door salesmen lied about the initial price, needed VOICE CONFIRMATION, which is SUPER shady, and should have made me avoid this. Then when I tried to close my account AFTER the contract period, they tried to tell me I needed to pay for another month of service, until I told them that my contract was over, and I would not pay it. Then they apologized, and told me I didn’t have to pay it, and I had to be transferred to have my account closed. Not only that, but if you want your account closed/ an appointment cancelled, you MUST call in. You cannot close or cancel the appointment via email or text, they make you call so they can sell to you. Just go to Lowe’s/Home Depot and get the granules for pest control. Do NOT waste your time or money here.
Tara Taylor
Elijah was so fantastic! He thoroughly checked the property, was patient and respectful. Willing to share tips and gave a heads up on what to expect over the coming weeks. Offered to return if needed before the next scheduled appointment. No complaints at all I hope his company appreciates him and acknowledges his value to the business.
Diane Decker
Cody Did s wonderful job. I would like him to be my technician for the duration of my service with Alta Pest Control. ! A photo of the wasp nest over my car. He removed the nest. Good Job Cody!
Ricardo Ricky Acevedo
Elijah did an outstanding job. From the moment he arrived, he was professional, courteous, and attentive to every detail. He took the time to thoroughly inspect the property, explain the process, and answer all of my questions with patience and expertise. His work was efficient yet meticulous, ensuring that every area of concern was addressed. I truly appreciate his dedication and the quality of service he provided. Highly recommended!
