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Michael Phippsvia Google

about 2 months ago

If there were a place to give less of a rating I would. To begin the salesman lied about the service we would get provided then none of the treatments even worked as a matter of fact after they treated out yard more spiders were actually in out yard than before! We also seen an increase of different species of spiders that we didn’t have before. We were also told that when they treat they would treat our entire yard and that was a lie once the service tech got here he said we only do around the house. The whole point in getting there services was to protect my kids from being bitten by spiders that’s why we even considered getting the services. They also never said anything about it costing use to cancel services. As well as sending our past due to collection agency this provide has lied manipulated me and my wife, just to get us in a contract and provide the worst service during the time of this we called orkin and they came out and did the job we were really searching for!

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alyx carsonvia Google

2 months ago

I recommend checking their Yelp page (1.5 stars) and read through Reddit for a more accurate picture of this company. I believed the positive Google reviews and regret it. I signed up with Alta Pest Control this spring for mosquito treatments and had heavy mosquito activity all summer and in to Fall. Multiple sprays did nothing, and when I asked for help between visits (as promised in their “Alta guarantee”), two times no one came. Scheduling is a nightmare because there is no online portal, my calls were not answered, no callbacks. I ultimately had to text the salesperson directly to get anything scheduled, and revisits took over a week. I tried to cancel months ago but was talked into continuing and offered multiple “free months.” It doesn’t matter how many free months they give when the service simply does. not. work. The excuses I heard for the ongoing mosquito problem included “rain washed it off,” “your area is worse than normal,” and “the spray flushes bugs out first.” None of the treatments improved anything. Bottom line: Their guarantee wasn’t honored, the results weren’t there, and communication was terrible. I ultimately paid $300 just to get out of a contract they didn’t fulfill. Incredible waste of money and time.

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Beefsupream (Beefsupream)via Google

3 months ago

Eric came to my home and did a fantastic job! Very polite,professional and well informed individual. Taught me a little about the pests he was taking care of and did a great job.

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Taylor Swiftvia Google

6 months ago

Our experience with ALTA Pest Control was nothing short of a nightmare. A door-to-door salesman came by and promised us pest control for roaches at a mere $50/month. However, when we tried to inform them that it was not in this weeks budget and that we would have to wait until next week, the salesman offered to VENMO us the payment to hit his quota and then told us that a technician would come later that day. When the technician arrived, we were informed that treating for roaches would cost an additional $200 on top of the $50. Essentially, we ended up with a quick cobweb removal and nothing more. Later, when we tried to cancel, they attempted to charge us $100 for product that was never applied. We even have security footage proving that no chemicals were applied. Despite explicitly instructing them not to treat our backyard with granules or spray due to our chickens, they still claimed to have done so. Our chickens are perfectly fine, which shows they did nothing beyond a superficial cobweb removal. In summary, ALTA Pest Control is untrustworthy, misleading, and unprofessional. Avoid them at all costs!

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Ashley Samuelsvia Google

6 months ago

I wish i could give them zero stars. I thought I had a monthly service because I’m paying monthly come to find out I’m paying for one visit three months out and they come every three months. When trying to cancel I was told i have to pay $250 because they gave me a discount and since I’m Canceling before the contract ends, I have to pay. I still have wasp. I still have spiders, etc. if I would have known that I was in a year contract and had to pay to cancel, I would have never signed. That is something that should have been stated before signing anything. Y’all fail to mention that until it’s time for me to cancel. Then you are charging me for a special you all ran and since i didn’t pay full price i have to pay that to cancel. I had to call them out multiple times and ended up resolving the main issue myself. I will not recommend this company to anybody.