Ahmed Hichri
I’ve never dealt with a clinic that shows this little respect for its patients. I was going every few days for therapy because of real back and shoulder pain. They canceled one of my appointments in the past, and I stayed patient, polite, and didn’t make a single complaint. But when I missed just one appointment by accident, they didn’t just give me a warning or let me reschedule — they wiped out my entire treatment plan within hours. Who does that to a patient in pain? I called immediately to apologize and explain, and they acted like they didn’t care at all. No sympathy, no flexibility, nothing. Just “too bad,” and then they pushed my next appointment for the next month when I had an appointment every 3 days . They just canceled like that !!! Even after explaining how much pain I have and how much I need this therapy! This clinic demands understanding from patients but gives absolutely none back. The double standard is ridiculous. If you’re trusting your health to a place that can drop you this fast over one mistake, think twice. There are clinics that actually care — this one clearly doesn’t.
