AP
Aurora Plumbing Company
Prompt, professional plumbing that treats homes with respect
3.5
Plumber
$$
Prompt, professional plumbing that treats homes with respect
Aurora Plumbing Company, located at 2350 Chambers Rd in Aurora, CO, is a trusted plumber and general contractor. Customer reviews praise prompt, on-time service and professional technicians such as Angel and Jason, who explained processes clearly and treated homes with respect. The company is seen as trustworthy and customer-focused, delivering quick responses and courteous, skilled plumbing solutions.
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Fast and reliable solutions for urgent issues like leaks, clogs, and burst pipes to minimize damage and restore functionality.
Expert installation of fixtures, pipes, water heaters, and toilets with precision and adherence to local codes.
Thorough cleaning and preventive maintenance for drains and sewer lines to prevent blockages and ensure smooth flow.
Repair, replacement, and maintenance of water heaters, including tankless and traditional models, for efficient hot water supply.
Diagnosis and repair of damaged or corroded pipes, with options for replacement using durable materials to enhance longevity.
Overall rating
Sterl Love
Installed my brand new heater right before winter ! They were fast & professional. Highly recommend
Derek Bogardus
Eh, I tried to call because I want to support a good local business, but as soon as I did it sent me to a call center where it combined several different plumbing companies. It sounds like one of the private equity consolidations that's happening everywhere and is destroying this industry from a consumer standpoint. I'm not about that, nor will I support that. I could be completely wrong, but that's the impression I got when I called, I'm sure several people have felt that way as well. If you're not private equity I would suggest getting rid of that call service, otherwise we could've been doing business. It really seems like the call service is there just to generate leads for these other companies as well as Aurora Plumbing Company. EDIT: I also just got an unsolicited follow up text that I did not request asking if Allen's plumbing could help out on anything. I didn't call that company and it only reinforces my negative feelings about Aurora Plumbing Company and this consolidation. I'm moving it from three stars to one because of the unsolicited request from a company I didn't call. What a turn off to a customer, wow. EDIT 2: I just got an unsolicited call from Allen's now asking if they could help. I didn't call them, I called Aurora Plumbing Company, not your "call center". Originally once I figured out it was a scam I hung up without talking to anyone. Now they are unsolicitedly calling me and harassing me. I would be wary calling or emailing them because they use your personal information to generate leads for these "plumbing companies". What a great group of people to do business with.
Alex Wolfe
Initially offered 1,664 to replace a high efficiency toilet (mind you the problem ended up being a fill valve replacement), or a full rebuild of the components in the tank for 1,051. He said the company typicaly does not do single part fixes. Please go elsewhere, this is a company that is out to make a buck over providing good service.
Elizabeth B Humbert
We had an appointment scheduled with Aurora Plumbing Company this week. No one called or showed up during the first window we were provided. We called back and were told the window was actually in the afternoon. No one called or showed up in the afternoon. We called back and were told we had to be rescheduled with no explanation. So we were rescheduled for the following morning. Again, no one called or showed up. We ended up cancelling the appointment as it seemed pointless. There are many other plumbers in the area. We have used Aurora Plumbing Company extensively in the past and really loved their service. However, it sounds like they were recently purchased by someone else and it looks like that great customer service is no longer there. It's very disappointing.
Maria Perez
Horrible experience with Dustin Hafen and Gavin Ross. i had asked to quote a gas line install in July and here we are, January and they changed the price on the scope of work 3 times. unprofessional and abusive
SaraMae (DreamerIsLost)
Charlie and Jason came out today, replaced our furnace. They did a wonderful job, very efficient, very professional and cleaned up after themselves. Thank you, aurora, plumbing
