B & A Towing Co is a towing and roadside service based at 1080 Brannan St, San Francisco. Customer feedback spans both praise and concerns: drivers like Bob and John are described as professional, on-time, and courteous, with some noting reasonable pricing, while others report high charges and less empathetic service. The reviews reflect a range of experiences with the company's tow and support services.
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Services
Emergency Towing
Prompt vehicle towing services for accidents, breakdowns, or illegal parking recoveries.
Roadside Assistance
On-site help including jump-starts, tire changes, and lockout services.
Vehicle Recovery
Assistance in retrieving vehicles from tow yards or impound situations.
Auto Repair Referrals
Connections to trusted body shops and mechanics for post-tow repairs.
3.80 · 22 reviews
Overall rating
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Yuri Pachkunov
via Google
· 4 months ago
Outstanding towing service. We’ve been working with a guy named Carlitos for over three years now, and he has never let us down.
He always responds quickly, shows up on time, loads vehicles carefully, and delivers them just as carefully. Reliable, punctual, and professional every single time. The pricing is fair and transparent, which is rare these days.
No matter how complex the recovery or towing job is, he always finds a solution and gets it done. Truly dependable service.
Great guy, great work ethic — highly recommended.
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g o
via Google
· 8 months ago
I spent this last weekend in San Francisco exploring and visiting for the first time with my best friend. We unfortunately got towed by this towing company and were met with lack of empathy and unresponsive customer service. I had never been towed before and was stressed and over whelmed to find my car was gone and we were stranded in the middle of San Francisco alone, two 20 year old girls in a city we’ve never been. I had to uber to the tow yard and tried explaining my situation after it had only been at the tow yard for maybe 30 mins and was charged $680 for not even an hour in the tow yard. I feel that my vulnerability and obvious anxiety was taken advantage of because after i anxiously explained the situation i was met with “Well we were called by the market , cash or card”. I don’t expect to be let off the hook but $680 is completely insane. In this climate, the lack of empathy or compassion that goes into charging me $680 to get my car out of the tow yard that had only been there for 30 minutes is astounding and disgusting. After sitting in what had just happened, i realized that me being a young girl with no other option but to pay up was an abuse of power.
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Jamika Bonner
via Google
· 9 months ago
Cool towing company fast service
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Larry
via Google
· 1 year ago
Very rude man unprofessional trying to drive my truck up on the back of his spinning the wheels smoking my tires and then after he gets it loaded he tells me I can't ride with him he left me on the street and drove with my phone so I had to walk and it was hot I will never have any dealing that towing service again he did not know that I drove a tow truck for 40 years the winch on the back of his truck is for pulling vehicle on the truck I should make him pay for my tire
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Jun Li
via Google
· 1 year ago
He is nice.
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Rosemarie E
via Google
· 1 year ago
Thank you B&A Towing Company for providing great service. John was very professional, thorough, knowledgeable and able to complete the job in a timely manner. In current times it is difficult to find good employees who are patient and actually listens to the customer's concerns, John listened. Again, thank you John for troubleshooting and taking good care of my van. GREAT JOB !!!!!
via Google
