Bart Durham Injury Law

This go around has been such a bad experience. I’m totally disgusted with how your office has handled me and my daughter case. I’ve talked to everyone in the office except for the paralegal that is supposed to be representing us. We’ve called and left several messages, still no call back. We’ve been txt messaged by someone other than the paralegal. It’s funny how the whole time we were going to the doctor and doing physical therapy that we would get a call from their customer service department weekly . But now that it’s time to settle we hear nothing. We have to continue to call and leave messages to the point that we have spoken with a supervisor. But the callbacks and updates are still not being done. And we still have to talk to everyone else in the law firm except the paralegal. I’ve used this company twice and I hope to God I don’t have to use them or another company because this law firm will be the last on my list. There’s no way Bart would’ve allowed this lack of communication, disregard for customer care and unprofessionalism.

If you’re looking for someone to defend your case, don’t be discouraged by the negative reviews. There are only 69 out of 595, and of course they can’t make everyone happy. Do your research, because obviously they won’t take a case that has no chance of winning or of bringing benefits — after all, they are lawyers, and no one works for free! Many complaints are about communication, but honestly, some people just expect answers whenever and however they want. In my experience, every question, doubt, and call I had was answered, and things take time. My case was resolved in 7 months in my favor! I’m very thankful for the service and attention I received, especially from Lory, who always did her best and speaks Spanish. I give them ⭐️⭐️⭐️⭐️⭐️ for their excellent treatment and attention. I truly recommend them! Att Carmen Medina

Aaryn is a wonderful introduction to the Bart Durham experience! Knowledgeable and kind, she immediately put me at ease… I would highly recommend the service and staff experience your office provides!

I have known Aaron since the very day she was born! Her mom is one of my closest friends. I am proud of the woman she has grown into. She has a heart of gold. Her integrity and kindness will be a huge blessing for anyone who uses her services!

Most people have no clue where or who to turn to when they need special help in their lives. I am so very grateful I got Cassie! She was so kind, knowledgeable and put me at ease from the first phone call. She went above and beyond by checking on me and making sure I was taken care of. I tell everyone even if you don't know where to begin start with Cassie Hancock on the Bart Durham team. She is a wonderful employee for them and a wonderful person to help everyone. Thank you Cassie!