Berrett Pest Control

Excellent experience with this pest control company. From start to finish, everything was handled professionally and efficiently. Emily in customer service was especially helpful—she was friendly, knowledgeable, and took the time to answer all my questions and schedule service quickly. The team was prompt and thorough, and I’m very satisfied with the results. Highly recommend!

Jesse came out to perform an inspection at my home and offer solutions. He was quick and thorough, clearly explained the issues and provided detailed solutions for the problems. As a contractor in another field myself, you know you’re in good hands when you have a family man who cares about your family and their health too. I will happily recommend Berrett Pest Control to my neighbors!

I’ve been with Berrett Pest Control since 2019. I’ve had nothing but quality work and service. I appreciate the professionalism with every interaction I have with the amazing techs that come by. They are also very knowledgeable and friendly! Today I had a great interaction with Patrick! He texted me 30-40 minutes before he arrived. He arrived on time. He was very friendly and gave me some advise on sugar ants. He was very thorough! Thank you all for keeping the inside and outside of my home bug free for over 5 years!

We needed a bunch of red wasps taken care of on the eaves of our two story house. Instead of paying the one time fee of $175 (to “completely kill all the wasps and remove the nest so they don’t return”) I wanted to give this company and family owned business a chance. I signed up for the four months and everything was looking great. The woman I spoke with over the phone was SO nice. Now, we get scheduled for WED of this week and a technician comes out and informs me that he can not take care of the wasps because that requires a specialty technician because they are the only ones who have ladders (mind you the reason I called was for the wasp removal one eaves). So, initially I was flustered because I couldn’t understand why we were sent a regular technician instead of a specialty technician because I said it over and over again that they were on eaves of our two story house. Sending someone who couldn’t handle the red wasps just didn’t make sense because I was told with certainty that they would be taken care of that day, but I get mistakes happen. I allowed them to schedule the specialty technician, BUT I did mention that we had some red wasp out on the back patio, and some mud dobbers (he didn’t need a ladder to reach them). He knocked very little down back there as I will post the pictures in this review. I then ended up speaking with a manager the next day and he apologized for everything, he credited us $25 and booked us in for the next day with a specialty technician for Friday (today) and I’m like YES! Things have turned around. I got a text from the technician while at work saying he was 30 to 60 mins out so, I responded with awesome thank you and that there also some nest outback that the first technician didn’t take care of! He arrives 30ish mins after that exchange and then my fiancé calls me while at work saying he has to come back because of our small trailer was in the way (full transparency we do not think the trailer was in the way. He had plenty of room. But is what it is) So, I get on the phone with my fiancé and he’s trying to leave and wasn’t sure if they could make it back out today MIND YOU! I failed to mention above that the manager told me it will get taken care of tomorrow. As I asked for reassurance purposes because of the first visit we had and I am highly allergic to them. So, he takes off he didn’t even take care of the ones out back… My fiancé said he just seemed ready to leave when he got there. Summing it all up we were not impressed we were stressed. I tried to be nice and patient and understanding and it just kept getting tossed in my face. I canceled with Berrett today and would like a full refund as I had mentioned to the polite women over the phone earlier today. We did not get serviced. We had two guys come out and not even half way do the job that needed to be done. As for good things I experienced with my experience through Barrett- ALL of the females I spoke to over the phone were exceptional, so polite and understanding they even complimented how polite and nice I was about everything and how I was nice towards them. Also, the manager I spoke to was exceptional as well. We were excited to support a family owned business and are both very understanding people, but that was a stressful experience for us. Thank you to the gals over the one and male manager I spoke to over the phone. The technicians names were Taylor and Raul. Awful technicians but awesome office staff.

Angel was an angel 😇 He called 30 minutes prior to arrival, explained all details, then went to work, spraying all areas of concern. Place these funny looking buckets in the back yard, and explained how the work. Pretty slick 👌 Then Angel did the garage and inside the house spraying all areas of concern. Advised no moping for awhile, then he was off onto the next adventure. I like their modern pesticide concept.