Blo Blow Dry Bar Goodnight Ranch

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Ashley Grimmvia Google

about 2 months ago

I know this location is fairly new, and I really wanted to love it. I booked a last-minute appointment and made sure to note that I have textured hair and would need someone with experience. I was paired with a very young stylist who was kind but didn’t seem fully comfortable working with my hair type. I also requested a deep conditioner, but it felt like I was at the bowl for less time than I normally would be with standard shampoo and conditioner. She asked if I wanted a head massage as it “settled in,” and I said yes, but I wasn’t told that it would cost extra, which I didn’t find out until checkout. Clear communication about add-ons would really help. My hair was clean afterward, but the finish was puffy and not the smooth, silky style I’ve consistently had at the West 5th location. I understand they’re newer and still getting established, but I hope to see improvements in communication and textured hair experience in the future. UPDATE IN RESPONSE TO THE SALON’S PUBLIC REPLY: My delay in responding has nothing to do with the validity of my experience. I am a mother, and addressing a disappointing salon visit was understandably not my top priority. The timing of my review does not change what occurred. Secondly, I was absolutely not at the shampoo bowl for 14 minutes. That claim is simply untrue. I did not receive anything close to the experience being described here. Refunding $10 for a service that was never properly provided does not correct the misrepresentation of what happened. While I did politely say I liked my hair at the time (as many clients do in an awkward chair checkout moment), my hair was not silky or smooth once I left. The finish was visibly puffy and did not match the quality of blowouts I’ve received elsewhere. Agreeing out of politeness does not equate to satisfaction. Referring to my stylist as your “Chief Style Boss” is extremely misleading. I was paired with a 19-year-old college student, and there were only two staff members in the salon that day. While she was kind and I do not fault her personally, presenting her publicly as your most senior stylist does not align with what I observed or experienced. If this is indeed your lead stylist, that speaks for itself. Your response attempts to rewrite my experience rather than acknowledge the actual issues: lack of transparency, misleading representation of staff experience, and services that were not delivered as advertised. I stand by my original review.

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Margaret Marazzovia Google

3 months ago

I got a mother of the bride updo. The stylist gave me what she knew how to do rather than what I asked for, but it still was a pretty style, so I didn’t complain. She had no idea how to handle my bangs, so I had to do them at home before the wedding, but otherwise it was ok. Update- based on the response posted here from management, let me be more clear in my review for the reader, who might now be confused: I asked for a cris-cross style low bun, which I brought a photo of to the appointment. Not trying to be unreasonable, I did ask the stylist if she could do that with my hair (taking into account the length and texture, etc), and I was told yes. The low bun I actually ended up with, however, was merely curled hair put in a bun shape, with absolutely no resemblance to the style in the photo I provided other than they were both low buns. It turned out nicely, anyway, but the fact of the matter is that I did not get what I was told would be done. The bangs completely baffled the stylist, and she tried several times to make them work with the rest of the style but did not succeed, despite 3 attempts. Again, it wasn’t worth arguing over at the time, and she meant no harm. Because I was working on a time limit, I left without pushing, as I know it wouldn’t be what I was hoping for and would cause me to run behind my planned time limit, so I did leave and had to style the bangs myself before the wedding. Note to management: Looking at notes on the appointment log and preparing a defensive response to an honest review that wasn’t overly negative is not a good tactic. It encourages banter on a very public platform and, as in this case, elicits more negative details than the reader got when I was trying to be honest but kind to a stylist who was very pleasant and I could tell meant well, but who simply didn’t give me what I asked for.

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Paige Vaughn Photovia Google

4 months ago

I can’t say enough good things about Blo Goodnight Ranch and the amazing owner, Laurie, along with her dream team of stylists. From the moment you walk in, you’re greeted with genuine warmth and a professional, upbeat vibe that makes you feel instantly taken care of. The salon is spotless, modern, and has such a fun, relaxing energy. Every stylist I’ve worked with has absolutely nailed it – whether I’m going for a soft, bouncy blowout or a sleek, polished look that lasts for days. They pay attention to every detail, listen to exactly what you want, and somehow always make your hair look even better than you imagined. Laurie has built something really special here. You can tell how much she cares about her clients and her team, and that energy shows in every single experience. If you’re in South Austin or the Goodnight Ranch area, don’t even think twice – this is the place for a blowout that makes you feel like a million bucks.

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Erin Harpervia Google

4 months ago

I had my hair done here for my wedding with my sister & sister-in-law, and we had an amazing experience! We were able to laugh and chat the entire time, and the team was awesome. The stylists were chatting with us and made us feel super comfortable. All 3 of us had styles that stayed looking good literally from morning to night.

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Andrew Thompson-Youngvia Google

5 months ago

Blo Blow Dry Bar Goodnight Ranch is the best place in town to get your makeup done and a blow out that is sure to turn heads! Came here with friends for a Treat Yo Self day and had such a great time. The team and atmosphere were such a vibe and not only did my ladies leave looking great, but we had a fun time too. We got to meet the owner who was so sweet and absolutely gorgeous! Love supporting women owned businesses! ✨💅💆‍♀️💋 10/10 would recommend and even got my mom the monthly membership for her birthday!