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Caliber Collision
Caliber Collision: Nashville auto repair with clear updates and trusted results.
5
Auto Repair
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Caliber Collision: Nashville auto repair with clear updates and trusted results.
Caliber Collision in Nashville provides professional auto repair with attentive service at 921 2nd Ave N. Reviews emphasize courteous, knowledgeable staff, clear progress updates, and reliable bodywork. Customers appreciate easy drop-off, rental assistance, and constant communication throughout the repair, resulting in impressive turnaround and quality results.
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Comprehensive collision repair services for minor dents to major damage, restoring vehicles to pre-accident condition.
High-quality painting and refinishing with a lifetime warranty on our work for lasting durability and appearance.
Installation of OEM parts and assemblies, including headlights and other components, with manufacturer warranties.
Assistance in arranging rental vehicles during repairs to minimize disruption to your daily routine.
Regular updates via text and phone calls to keep you informed on repair progress and timelines.
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Overall rating
Bill Stetar
They did a great job on the body damage. It was easy to drop off the vehicle on the scheduled date, and they helped arrange getting me a rental. The staff @ the downtown location were very helpful and professional. I appreciate getting the text messages of the vehicle's status. Be aware, however, the Caliber's "Lifetime Warranty" has fine print. The "lifetime" portion applies I suppose to their paint/body work, but parts are covered only by the part mfr, which seems to average around 1 yr. I think they should be clearer about what exactly they warrant. It is misleading. Two years ago an accident damaged the driver's-side headlight. The replacement headlamp (from the OEM) failed in less than a year, its aim was off. We didn't see an urgency in getting it fixed right away. By the time we did arrange repair, more than a year had passed and the warranty had expired! The headlamp assembly had to be replaced. The part alone cost over $1,400. and it's a Mazda -- it's not a BMW or Lexus!!
Brandon McCall
Charles (manager) and his team provided wonderful services from the start. We received professional and prompt service from the very start. One of the best business environments I’ve ever been into. Thank you for taking care of my maintenance issues. I highly recommend this team to anyone looking for these type of services.
Caroline Blankfort
Caliber did a fantastic job on fixing the damage on my car. Josh was very communicative and kept me informed every step of the way. What was estimated to take 3 weeks only took 10 days! Very pleased with their services!
Kenneth Thomas
Austin and the team were incredibly professional and courteous during my repair process. They kept me informed as things progressed and restored the vehicle to excellent condition. Thank you.
Shannon Cleary
The staff at this location is superb. Not only are they patient and kind, but they handle challenging situations with grace. Lisa was so accommodating to me with scheduling and I truly appreciated her working around my schedule. Jordan explained the services in a way I could understand, which was something I didn’t experience when receiving other estimates. For most of us, this is a frustrating and at times shameful (that’s why they call them accidents!) situation to be in, and it’s really important to feel seen and taken care of. You’re in good hands here. Update: I picked my car up today and am absolutely impressed by the incredible job done by the caliber collision team. Overall, the work took just short of a month. I was constantly updated via text and phone call on the progress of my vehicle. I am so pleased with the service and quality I received.
