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Kristinvia Google

4 months ago

Went here for the first time & it was awesome. Delicious food, fun games & great outdoor space. Parking lot nearby that they validate via a kiosk.

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David Cookvia Google

4 months ago

Placed a take out order for 2 combo plates. Brisket, turkey, chicken and sausage. Every meat was extremely tough and dried out but also greasy. Solid portion sizes of everything with the exception of the sausage, which was a 3” section of a link. The Mac n cheese had separated, but I can’t put the blame of that on them since it was take out. This was really disappointing because the other times we have eaten here over the years have been fine, never amazing, but never bad. It was also super dead at 630 on a Sunday which was mind blowing to me, until we got home and opened the food. The pros: servers were friendly and the manager was understanding on the phone. They agreed to refund the food as long as we returned it within 24 hours.

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Chad NotBradvia Google

4 months ago

$15 for a much bigger portion of brisket than I was expecting but food is mediocre. No smoke flavor whatsoever. The house sauce they put on it was watery and bland. Sides of slaw, beans and hush puppies were cheap quality for sure. Nothing I would ever come back for. Service and atmosphere was decent.

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Shannon Stricklandvia Google

5 months ago

My wife and I met a friend and her 2 kids here for dinner. The outside seating was perfect for the kids and we were able to bring our dog. The server was wonderful. So accommodating, attentive, and she had a great attitude. The food unfortunately was sub-par. The meat was dry. We each ordered different meals and not one of us was blown away by what we ordered. This was an out of town, half way meeting point for us, but we won't be going back.

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Jay Lawsonvia Google

7 months ago

I had high hopes walking into BBQ Factory, but this was hands down one of the most disappointing BBQ experiences I’ve had. Let's start with the food — which is supposed to be the main attraction. The brisket was incredibly underwhelming: dry, lacking any real smoke flavor, and tasted like it had been sitting for hours. The fries were equally bad — definitely not fresh, limp, and tasted like they had been reheated from the day before The mac and cheese? No flavor whatsoever. It somehow managed to taste like absolutely nothing, which is impressive in the worst way. The hush puppies were served warm, not hot, like they had been sitting under a heat lamp just long enough to forget about. As for the baked beans, they were bland and forgettable — not even worth finishing. At least the turkey was decent. If there was one bright spot, it was the arcade, which at least gave us something to do after the disappointment of the meal. That said, even the arcade had its issues — the Nintendo controllers were filthy and sticky and so were the floors, which made it feel like hygiene isn’t a priority here either. Bottom line: save your money. There are far better places for BBQ — and cleaner arcades.