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P Bazanvia Google

about 2 months ago

Been going since November and I love every part of what it has to offer! Easy check-ins with the app, amazing amenities, and the classes are great. The sauna is always hot & although the spaces can get packed and people can be messy, I always see staff members doing quick clean-ups. I also appreciate that they clean the sauna everyday. I personally haven’t had any issues with staff members being rude. In fact, they’re always kind and almost always say Hello or Have a good night. I only give it 4 stars because the parking can get super tedious and maybe only once or twice classes got cancelled without notification. Other than that, great prices, great amenities, you can’t beat it!

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Joyce Hudgiesvia Google

2 months ago

This gym is amazing. When you enter the door the staff is helpful and courteous with an inviting ambiance. You will never have to wait for equipment, because there are Treadmills, Stair steppers, and other aerobic equipment for days. For resistance there are countless varieties of weight equipment. They have excellent instructors offering great classes: Spin, Boot camp, Heated Flow Yoga, and Heated Mat Pilates; to name a few. And the cost of Membership is FIRE!! I live in Southern California and wish this gym was in L.os Angeles. I would definitely change my membership if they were in L.A. If you're looking for a gym, do yourself a favor and sign up with Chuze Fitness. You will not be disappointed and you will love your results.

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T. Tvia Google

2 months ago

Since the departure of the former manager, this gym has not been the same. Classes are canceled with no notice, members are left sitting and waiting for instructors who never arrive, and communication has significantly declined. The overall atmosphere has changed—there is less structure, less engagement, and far less accountability. Many members have noticed and expressed disappointment, as the sense of community and organization that once made this gym stand out is no longer present. Below is a letter that reflects how many of us feel and why her leadership is deeply missed.

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Me Mevia Google

3 months ago

I would have given the five stars! But ever since Lanisha left, the fitness manager, this gym is not the same without her I guarantee it. She brought the type of energy and enthusiasm to this club that drew people like me in. I’m a group fitness girlie, and enjoy a variety of group fitness classes including Zumba, some of which she taught! Body pump, U-jam, and so much more… I’m telling you right now, since the fitness manager left, the classes just ain’t the same!! Just seeing her smile and welcoming self at the front was motivational! Please bring Lanisha back. Sincerely, a beloved Chuze gym member.

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CA Trejovia Google

3 months ago

I have so many complaints about the stockton location. First of all, the building location is ghetto. Parking lot is dirty looking and rarely any available parking due to it being a busy shopping center next to Ross, Urgent Care and other businesses. Secondly, the week that i signed up, they had 4-5 treadmills out of commission. These treadmills stayed unavailable for weeks with a sign on them saying they will be back up and running but yet it took over a month to get them repaired. Then, the gym was all out of sanitation wipes at every single station! The employee said the shipment never came in. Wow! During one of my visits, the employee signed me up for a massage chair and then she signed someone else up with my same exact chair! A woman comes up to me stating that I took her chair when all along it was the employee who made the mistake and put both of us in the same chair #. Are employees trained appropriately? I guess not. Lastly, I’m at the gym Sunday morning and completed my workout. I go to the desk to order a protein drink and there is only 1 staff member working. She is assisting people at the front desk with sign ups etc. I’m standing waiting and waiting for nearly 15 minutes! She still isn’t available. She tells me that there isn’t anyone else to help and one girl is out to lunch. I finally left without my drink as I had somewhere to be and couldn’t wait any longer. Every time I come into this gym there are issues and why is it always short staffed? Lines at the front almost daily. Hire more people! You clearly need it! This is ridiculous! All of these memberships and your corporation cannot staff enough people, provide adequate supplies in the gym, get machines to work consistently (although they claim all equipment is brand new)! They don’t appear to take reviews and complaints seems despite having a horrible overall review of 3.9 currently!? And they’ll claim to address things once they reply to this review but highly doubtful due to seeing other reviews months ago and still experiencing the same issues! These folks don’t care, these issues are above their pay grade. Corporate needs to hold folks accountable or set some standards. I understand that no gym is perfect but these complaints (and reviews) should raise some eyebrows you would think! Get it together CHUZE or I will be leaving!