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dawnie kennedyvia Google

about 2 months ago

Do not take your pet here. Horrible horrible people , they do not care about animals they did next to nothing. After waiting nearly 3 hours , when told 30 min as the first walk in… doc saw us for 5 min , if that , then disappeared with no after care instructions and no medication. 5 min and two shots - Basically 300 bucks for nada and when called for guidance on after care and meds told to bring her back for more diagnosis aka more money. I understand it’s a business but their behavior makes it very clear the priorities of this vet is not the animals but how much services they can tack on to get the most profit possible. It’s shameful and disgusting. There are much better places to take your pet.

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Thomasvia Google

4 months ago

I do not recommend this veterinary clinic. My experience felt rushed and impersonal it seemed like they were more focused on procedures than truly helping my dog. Three different staff members came in with conflicting information, and then they told me my puppy was in pain and should be put down. The only reason I brought him in was because I suspected he may have eaten a bone that upset his stomach. Before I could even make a decision, they had already shaved his leg and placed a catheter, preparing for euthanasia. I had to firmly ask them to stop and return my dog. Another staff member even tried to convince me that taking him home would be a mistake. I stood my ground and took my dog home. The next day, I brought him to a rescue farm for care and he’s now back to normal! I’m very disappointed by how this clinic handled the situation. It felt driven by money, not compassion. I’m grateful I trusted my instincts instead of agreeing to something I would’ve regretted.

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Janet Acostavia Google

4 months ago

I had to rush my puppy to Craig Road Animal Hospital after a tragic accident, and from the moment I walked in, I immediately noticed how organized and professional the staff was. Unlike other vet offices I’ve been to, where the lobby is packed and the staff looks overwhelmed, Craig Road’s team was calm, prepared, and ready for emergencies. They took my puppy in right away and guided me through every step with care and compassion. The staff was incredibly sweet, honest, and supportive, and I truly felt that they cared about my puppy, not just about the money. Sadly, my puppy didn’t make it, but the kindness they showed during and after that heartbreaking moment meant the world to me. About a week later, I received a card in the mail with heartfelt messages from the staff. That gesture brought so much comfort to our family. Craig Road Animal Hospital has earned my complete trust. We still have other fur babies, and from now on, this is the only place I’ll take them. I know they’ll always be in caring and capable hands here.

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Marissavia Google

5 months ago

I brought my German Shepherd, Niner, in today as an emergency.. Dr (Forgot her name im so sorry but she was amazing) had told me based off how he is, he is suffering it is more than likely something increasingly serious and costly to work with. Working in the veterinary field myself i agreed, We ended up sadly euthanizing my poor boy only a week after owning him from the animal foundation as they did nothing for him in the shelter. Thank you to all the sweet souls up front, the Doctor and assistants & Techs who were so kind to my sweet boy. i wish his care could of furthered but with is poor prognosis, We knew he wouldnt make it overnight. Thank you for assisting in a kind end to my poor boys pain & for the kind staff.

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Kurbante Samsvia Google

8 months ago

JJ was good here for awhile, there hasn't been any issues. But unfortunately we brought him in for what seemed like allergies, we were given eye drops. Later we came back because now he was gnawing at his paws, again, it was treated as allergies... Unfortunately when we noticed a significant decline in his well being we brought him back again only to be told he had diabetes that was too far gone. I don't know what went wrong, we were told blood tests were all good. JJ had to be euthanized as of 7/14/25. I will not place blame, things do happen. I just hope that there are always mandatory full panel blood tests for all animals when they are brought in because obviously we aren't perfect and some symptoms are what we think they are . Blessings to all who have lost a family member to such quick and harsh circumstances. I hold no grudges. Peace be to all