
Crate & Barrel: Spacious NYC showroom, stylish furniture, and attentive service.
Crate & Barrel's New York store at 881 Broadway offers a spacious, well-organized showroom in the Flatiron area. The staff receive high praise for friendliness and knowledge, with specific thanks to Jose, Joshua, and Ada. The experience includes white-glove service according to some reviews, though other feedback notes declines in quality and slower deliveries, signaling a mixed customer experience.
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A wide selection of modern sofas, tables, beds, and storage solutions for every room.
Curated decor items including lighting, rugs, artwork, and seasonal accents to personalize your space.
High-quality cookware, dinnerware, glassware, and utensils for culinary enthusiasts.
Professional advice from knowledgeable staff to help plan and style your home interiors.
Premium delivery and setup options for furniture purchases, ensuring a seamless experience.
Overall rating
Andrew Corso
Love this place. Especially on a week night. Place is empty and staff is friendly and helpful.
DESIGNREGION SA
Nice try to go before u go home or hotel .
alexander frankiewicz
ordered a product for delivery in mid april, have not received it and even with a formal inquiry, have not heard anything back. customer service is a black hole out of which no responses escape.
Michael Orphanides
Terrible communication and customer service. After 12 weeks of waiting for a furniture delivery, I could not get a response to confirm delivery time, I was misinformed on several occasions. Totally unacceptable customer service.
Rafa Terres
Eric O'Brien
Assetou was so helpful without being overbearing. When the item I wanted was out of stock instore they helped me order it to the store for pick-up to avoid paying shipping. 10/10 service