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Kimberleyvia Google

about 1 month ago

On New Year’s Day, our family visited Dave and Buster's, where one of our children who has autism, became overstimulated and was struggling. When dining out, if she becomes upset, the restaurant staff usually try to rush us out, asking repeatedly if we would like to cash out. While other diners stare at us. When Dave and Buster’s manager Ducky approached our table, he did opposite of how we usually get treated. He was very understanding and treated us with so much compassion and kindness. Every worker we interacted with was amazing. Ducky thank you so much for your kindness to our family. We had a great experience and I wanted to acknowledge it by writing a review.

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La Chulisvia Google

about 2 months ago

We were there on a Monday night football day and Service was bad bad bad! Our waiter was Super slow and had to wait about 20/30 minutes to get our drinks everytime we ordered one 🙄. When our food arrived wing weren't that good and not all the way cooked, asked for ranch like 3/4 times n when finally got it niece was almost done (about 30 min or so) with her fries and didn't want to eat her pizza no more!! We will probably never come back again. Also they wouldn't take our dirty cups as we were done with our drinks we pilled them up because our table was really full!!!

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Davidvia Google

2 months ago

- My 3rd time here. Everything was good till the other day. - They didnt wash a cup well, my wife drank 80% of it and noticed nasty leftovers on the inside of the cup, I made a simple calm compliant. - They then had 6 security personnel to escort us out. Got mad we didn't head right to the door and leave right away. I told them we're waiting on our kids. - Made it seem like we were criminals lol. Unnecessary... - Not a refund, not even a simple apology about the incompetence to clean. Asked if she wanted another. Why would she want another when things are clearly not washed properly. - that manager def needs better training on customer service. - be aware of your plates/cups/utensil. Might have leftovers from previous customers. - will not be back, good luck.

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Jose Galvanvia Google

3 months ago

So I had a corporate event down the street and some of the employees wanted to unwind. So we decided why not let’s check out Dave & Buster’s. To my surprise, the entire staff was appeasing attentive beyond my expectation. It was so impressive that we are contemplating talking to the management team about holding our next corporate function there kudos to the entire staff at Dave & Buster’s. You will see us again. Job well done

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xXlStarlightlXxvia Google

11 months ago

Joe was our waiter last weekend and his service was fantastic! Very friendly, polite and patient. The dishes were delicious and very tasty! I highly recommend the honey bbq ribs, definitely coming back for them. We also enjoyed ourself playing games for 2 hrs and didn’t even know that much time had passed, so it was very fun! Thanks to Joe for making our first experience here wonderful!