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Dermatology Office of Dr. Ellen Turner
Personalized skin care with a compassionate touch in Dallas.
2.8(5 reviews)
doctor
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Personalized skin care with a compassionate touch in Dallas.
The Dermatology Office of Dr. Ellen Turner provides comprehensive dermatological services in Dallas, TX, focusing on both medical and cosmetic treatments. Dr. Turner offers personalized care with a warm, professional approach, aiming to help patients achieve healthy, radiant skin. The practice is known for its clean, cozy environment and dedicated staff, serving individuals seeking expert skin evaluations, treatments, and holistic wellness solutions.
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Diagnosis and treatment of skin conditions such as acne, eczema, and skin cancer screenings.
Aesthetic treatments including Botox, fillers, and laser therapies for skin rejuvenation.
Comprehensive mole checks and biopsies for early detection of skin cancer.
Tailored assessments to develop customized treatment plans for individual skin needs.
Integrative approaches focusing on overall skin health and wellness.
I chose Dr. Ellen Turner in part because she markets her practice as offering functional medicine and hormone evaluation, and this was explicitly reiterated to me at the time of scheduling a new-patient appointment. Upon arrival, I was told, by the nurse who began my appointment, that these services are no longer offered. This information and the whole nurse interaction was delivered in a rude, dismissive tone towards me. When I questioned the discrepancy between what was advertised and what was actually provided, the staff response made it clear this practice is struggling with medical burnout and workload issues. This discrepancy constitutes misleading advertising and induced me to schedule a visit under false assumptions. I informed the nurse and front desk that I was not going to waste my time or a copay under those circumstances, thanked them, and walked out. More broadly, what is concerning is a clear pattern in how patient distress and criticism are handled. In public responses to negative reviews, the practice repeatedly invokes HIPAA, policy, credentials, and the “inappropriateness” of public feedback—not to acknowledge harm, but to deflect it and subtly shift blame onto patients. While HIPAA limits specifics for the practice of medicine, it does not prevent basic empathy or accountability from providers. The choice not to offer either reinforces an unequal power dynamic where patients are framed as confused or inappropriate for speaking up. A practice that markets itself as compassionate, functional, and whole-person oriented should not respond to patient concerns by hiding behind policy or authority. I strongly encourage prospective patients—especially those seeking functional or holistic care—to read the lowest reviews carefully and pay attention not just to what patients say, but how those concerns are responded to by Dr. Ellen Turner.
horrible experience, the Dr seems very friendly but when you wants to report something bad she turn in another person they believe they are the only Dr in this state. also you cant say anything negative to her because she won't accept anything, I been visiting for over 10 years, i feel she humiliated me like i never felt, she is not a good doctor AT ALL when it come to tell her something negative, they treat you like you begging them.
They will make you feel so welcomed and comfortable! They are a very sweet staff and super helpful, I would 100% recommend coming here, plus the environment is so clean and cozy!
One of the assistants I think her name is Iris called me with my results. She told me the results one day and I called back to get clarification and she was very abrupt and stern with me. It was hard to process the results and I needed clarification and she told me “I already discussed this with you last week.” I was taken aback because I just wanted to make sure I had all the information on this diagnosis. I love Dr Turner but am not happy with the way I was talked to the other day.
Visiting Dr. Ellen Turner’s office is always such a pleasure! From the moment I walk in, her staff makes me feel genuinely welcomed and cared for. Dr. Turner is truly exceptional — her treatments are personalized and precise, and she takes the time to explain everything in a way that makes you feel comfortable and confident. Whether it’s a medical or cosmetic appointment, she’s always personable, professional, and has such a warm energy that makes every visit enjoyable. I always leave her office feeling refreshed, confident, and absolutely stunning. Highly recommend her to anyone looking for a dermatologist who truly cares about her patients and delivers incredible results!
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