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Cesar Guerrerovia Google

2 months ago

I went in for a tire and it was my first time at a discount tire. I didn’t even finish getting out of my car in the parking lot when Joseph came out and greeted me and offered to help me. He walked me through everything, explained to me what tire would be best for my Prius. I ended up purchasing a new tire that I had to order because the tire I needed is hard to find. He also helped me get my other three tires under warranty for a really good deal and reassured me that my new tire would come in time before my Christmas trip. The next day he called early and I quickly got my tire. Their attention to customer service was top notch and I am looking forward to only coming to this discount tire from now on! Hands down best customer service.

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Stevievia Google

2 months ago

David was a big help, very nice and friendly! I went in for a tire rotation. He checked my front tires. They were going bald, cracking, and needed to be replaced. They were 4 years old so it wasn't shocking. My back ones were good. David searched for tires that were comparable to the ones I had on the car. He found ones that were better. I'm going out of town tomorrow with a 5 1/2 hour drive so I need great tires. I also have a young child so I want him to ride in a safe vehicle. I did pay quite a bit in my opinion but, safety on the road is important. Luckily, I already had the discount tire credit card and you get six months to pay it off no interest. It's just $64 dollars a month, so not bad especially considering I can pay it off over time. I was very pleased with my visit. I came around 9 am and was the only person there so they put on my tires pretty quickly. David had wonderful customer service and we chatted while he helped me out. He is so sweet and I can tell that he is a really amazing person. His help and care that he put into my visit gave me the best experience I've ever had at a discount tire. I've been going to them since I started driving 15 years ago. I've been to several locations all over DFW. But, this one is a gem. I'll definitely come here the next time I need work done on my tires.

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Anna Jasmine Guaderramavia Google

4 months ago

Got a flat tire and I was trying to find a place to fix it asap. A few shops either had a long wait time or had run out of patches. I decided to come here as a last attempt only to regret it. The sales guy took a quick look at my tire and started to say it was in really bad shape because it was a blown out tire, IMMEDIATELY asked him to put it back. He tried to get manager, nope. I understand trying to sell, I expect that. But trying to sell by saying I have a “blown out tire” when I originally asked to get it patched up is just infuriating. I don’t know a lot about cars but I’m also not an idiot & I certainly won’t be doing business with someone who’s trying to take advantage. Immediately ended the encounter and left mad. I told my boyfriend about the situation afterwards and he started laughing saying he would’ve told me if that was the case. Discount Tire easily became a place I will NEVER consider going to ever again. Even if Discount Tire was the last place on earth, I would rather bike 15 mi to work than deal with the buffoonery of their sales reps. As for my blown out tire, she’s been patched up and we’ve been getting around just fine! 😌

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Terri Wyattvia Google

4 months ago

Discount Tire at any location you visit is the absolute BEST! I went to the location at 3704 S. Cooper St., Arlington, TX, and Wesley and Carlos went above and beyond to make sure that one of my tires that kept showing to be low didn’t have a problem. I would recommend this store to everyone that is having any kind of tire issues. As I said earlier, they are the very Best!

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JMR MOBILE MECHANICvia Google

5 months ago

I am very satisfied with my recent experience at Discount Tire. Everyone works together. I purchased my tires over a year ago for my work truck, and honestly, they have proven to be an excellent investment. Recently, I stopped in to schedule a rotation and was pleasantly surprised that it came at no additional cost. The customer service was impeccable, with a caring and professional staff who made sure everything was done correctly. The speed with which they completed the work was remarkable, and I was able to continue with my day without any further delays. I highly recommend Discount Tire to anyone looking for reliable, high-quality tire service. I will definitely return for future vehicle maintenance needs.