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shelley cookvia Google

3 months ago

Always got my Xmas tree from here and I could choose and then get it wrapped. They are all pre wrapped and no festive spirit anymore. Under new management and they aren’t listening to the staffs suggestions. Won’t buy from here again unless changed. The house plants look like they aren’t being looked after. Cafe is short staffed. Young staff running it and coffee is weak. I say this as a now disappointed customer, In the past a very happy customer. It’s a shame the new managers are changing these simple things. I’m afraid more people around me thought the same. Unfortunately you may find a fall in custom. Best regards

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Steve Woodhullvia Google

4 months ago

Huge garden & landscape centre with all you need. My girlfriend and I enjoyed what we had in the café.

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Nicky Nvia Google

5 months ago

Fantastic team of staff who were extremely helpful in supporting me with the materials required to complete both my borders. Despite the initial incorrect amount required (3 bulk bags short) I went back in and James and his colleague were able to arrange a reduction in the delivery costs which was very much appreciated. Harry H was equally amazing at helping me select the gravel/pebbles needed and went above and beyond to answer all my queries, I was really impressed by his knowledge considering his age. Overall, I have been into the garden centre several times this week and I could not have completed this project without staff being so helpful. Finally, the delivery driver (forgot his name) was brilliant when delivering on both occasions (large orders) and accommodated me by placing the bags exactly where I needed them on the drive to enable me easy access as the borders were completed by me in its entirety therefore ease of access paramount. Thank you all and fantastic service!

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Michael Rochfordvia Google

8 months ago

The quality and condition of the slabs I received was very poor. Nothing like the brochure. Scratched and marked some with a green mould on. Some with white effervescent coming through. The one bag of stone i ordered was contaminated with what looked like soil. Representative came out and said it was the person who laid the slabs fault. Slabs packed on top of each other with nothing protective in-between. Solution give me some patio cleaner. Had to have slabs painted to make them look as they should. The brochure clearly states perfect for a classic paved patio. At no point was I told these slabs are really to use as shed bases. I wouldn't have bought them The staff clearly knew they were for a patio area on show. I ordered over 220 slabs. My concern is what is shown in the brochure nowhere reflects what was delivered. It doesn't say in the brochure these slabs are for shed bases. I will getting in touch with trading standards. Brochure advertising slabs are not the same. Show the imperfections in the brochure effervescent for a start. Earls wood Garden Centre have now deleted their response to my review where they have said the slabs I purchased were for a shed base and left in blank. Amazing!!

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Harry Conwayvia Google

9 months ago

Excellent service and top-quality materials Earlswood GLC is a great garden centre. As well as all the plants, garden tools and outdoor products you’d expect, their building materials are also excellent. I recently ordered everything I needed to remove and replace my garden fence – panels, concrete posts, tools and other materials – and it was all available in one place. Everything is made on site and the quality is the best I’ve seen. I’m really pleased with how it turned out. I dealt with Steve from the team who was absolutely fantastic – helpful, knowledgeable and easy to deal with. I can’t recommend this garden centre enough.