EROL'S TAILORING AND ALTERATIONS

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SallyL

via Google

Erol Tailoring has consistently demonstrated poor customer service. During my most recent visit, I was in the middle of explaining my requirements when a new customer entered the shop. Instead of finishing with me and then addressing the new customer, he abruptly shifted his attention to them without excusing himself. This rude behavior left me feeling disrespected and ultimately compelled me to walk out without placing my order. This wasn’t the first issue I’ve encountered. On a previous occasion, he unilaterally altered the work we had agreed upon—and that I had already paid for—without consulting me. His explanation was that, during execution, he discovered the agreed-upon work was impossible to implement, so he chose a different approach. A professional with good customer service would have contacted me first and sought my approval before making any changes. Another issue you’ll face at this tailoring shop is the pricing. He doesn’t seem to have a table displaying prices. The price he’s mentioning for a specific work will fluctuate incrementally from one sentence to the next, from one minute to another. This situation is quite uncomfortable, and it feels as if he’s trying to steal your money. Based on my experiences, I strongly advise against visiting Erol Tailoring. It’s a place one should definitely avoid. If there were no star rating system, I would give this shop a zero.

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Jordan Blakesley

via Google

Erol's saved my wedding! After another tailor (avoid Alterations by Hemali at all costs!) ruined my wedding dress less than a week before the event, I took it to Erol's to see if they could salvage it. They were so kind, and let me know that while I could sink a ton more money into additional alterations and they could certainly make it better, it was so damaged that I was better off buying a new one and having it properly tailored from the get-go (tossing the chance to make twice as much money off the extensive fixes needed in favor of saving me money in the long run - and knowing I would be happier with the end result). They were kind enough to point out all the faulty work in the original alterations so I could utilize that as evidence in a effort to reclaim some of my lost money, and told me that if I could find another dress, they would waive their rush fee and ensure I had something that fit me perfectly in time. They could not have been more kind and sympathetic to my situation, which was very appreciated. I came back with three potential dresses throughout the day which they evaluated and conducted fittings for, helping me determine which would be the best in the end. I dropped off the new dress later that day, they expertly fit it to me, and while they promised it two days later, they called me less than 24 hours later and had it done, saying "you seemed so stressed, we rushed even more to make it one less thing." When I tried on the dress, it fit PERFECTLY and was expertly done. I was so grateful, and it was so different from my previous experience, I hugged them when I left. I will never bring my clothing to another tailor. While the other was recommended to me by others and was advertised as a less expensive alternative, it's clear why Erol's has been as successful and well-reviewed as they have for so many years. They were worth every penny and then some for the perfect work they did, but in the end, it was the way they treated me that stood out even more than their alterations. I can't recommend them highly enough.

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Christopher Kelly

via Google

I would give Erol's 10 stars if I could! It is without a doubt the best tailor is all of Denver. I have used them numerous times and they have always been incredibly helpful and professional, and their tailoring work has been nothing short of incredible. I recently ordered a custom suit for my wedding from a clothier out of state. Not only did Erol's help with my measurements and pinning my mockup suit, but they legitimately saved my wedding day. I received the suit from the out of state clothier and found that because of the thicker material, the pants were far too tight. I ran to Erol's in a panic hoping there was enough time for an emergency fix. I dropped my pants off at 9am and by noon my pants were ready for pickup! I was absolutely blown away by how quickly they were able to fix my pants and by the amazing quality of their work. Thank you so much to everyone at Erol's, you are all awesome people and incredible at what you do! I will only be coming here for all my tailoring needs and highly recommend them to anyone in need of a tailor!

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Jabari Baptist

via Google

I had an excellent experience with Erol’s Tailoring & Alterations. Their team is truly outstanding—professional, attentive, and highly skilled. They took my measurements with care, and the final result exceeded my expectations. The quality of craftsmanship is top-notch, and they completed the work within the promised timeframe. I highly recommend their services to anyone looking for reliable and meticulous tailoring and alterations. Definitely a five-star experience!

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Kelly Wu

via Google

The team at Erol's did an amazing job with my Saree and Lehenga dresses that I needed tailored for a wedding. I'm a size 0 and the dress arrived too big in every single way. They did an amazing job with the tops and taking in the waist. Everything fitted perfectly during my first try-on, also grateful that they were able to rush it and get it done within a week. The dresses came out beautiful and the staff was kind, professional, and super helpful. Highly recommended!