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Excellence Appliance Repair
Expert appliance repairs with same-day service and a 3-month warranty for peace of mind.
4.2(5 reviews)
Business
$$
Est. 2023
Expert appliance repairs with same-day service and a 3-month warranty for peace of mind.
Excellence Appliance Repair is a trusted Houston-based service specializing in fast, reliable repairs for household appliances like dryers, refrigerators, and dishwashers. With a 4.9-star rating from hundreds of reviews, our skilled technicians provide same-day service, honest diagnostics, and a 3-month warranty on all repairs. We serve residential customers with professionalism and efficiency, ensuring your appliances are back in working order quickly. Based at 10122 Long Point Rd #108, we're your go-to for appliance repair in Houston, TX.
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Professional assessment of issues with dryers, refrigerators, dishwashers, and other household appliances to identify problems accurately.
Expert repair services including part replacement, fixing mechanical issues, and restoring appliance functionality on-site.
Prompt scheduling with technicians available for urgent repairs, often providing service within hours of your call.
Thorough cleaning of dryer vents to improve efficiency and safety, preventing fire hazards and extending appliance life.
3-month warranty on all repairs, offering peace of mind and assurance of quality workmanship for your investment.
Roman was our technician and he did a really good job. my fridge had basically stopped cooling. i thought i was going to have to buy a new one but he was able to replace the fan and the gaskets and it's now back up and running. he was great with his updates on the parts and i am very pleased with the job he did.
Nijat Alahmadli from Excellence Appliance Repair came on time and was very professional and diagnosed the problem with our dryer within a few minutes and repaired the dryer in the spot. He was very honest and cordial. Thank you so much for coming on New Year’s Day to repair our dryer. We appreciate it.
I have no idea why this company has so many good reviews because my experience was terrible. We had our initial visit on November 24th 2 days after I called, was told we needed to order replacement parts and it would take 4-5 days to come in. I gave grace because of the thanksgiving holiday but once I hadn’t heard back for over a week I called them on December 4th, and received NO response back. I called again December 5th and was finally told the parts are here we can come back December 8th. I was then told one of the parts didn’t fit right and it wouldn’t be fixed that day, the technician told me he’d text me Tuesday or Wednesday. He did not. I once again called December 13th, and was told by the woman on the phone I’d receive a return phone call. No one contacted me. I called AGAIN Sunday December 14th and was finally again told the part was in and they could come Monday the 15th to finish the repairs. Almost THREE weeks since our initial visit. The technician is able to successfully fix the dryer and clean the vents this time which I’m happy with, until I further inspect my laundry room and discover while fixing it he scuffed and scratched my new tile and bent/damaged the top of my dryer. I will never use this company again and urge to choose literally ANYONE else. $480 for service this poor is appalling.
This is my second time using Victor’s services, and he continues to impress. I called around 10:30 and he was able to come by just a couple hours later to assess the issue—same day service! He’s always prompt, very nice, and professional. He also provided a fair, reasonable quote. Highly recommend.
Nijat was great. He fixed my dishwasher and installed it correctly. He came on time and worked very professional. The co provides 3 months warranty which is awesome. Give them a try if your appliances need repair!
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