Extreme Express Car Wash

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Mudit Jainvia Google

25 days ago

I did this car wash with my newly purchased RAV4 2025 and there were scratches all over the car! I asked manager on duty and they helped me file an incident report and mentioned they’ll call me back in 2-3 days but they never did ! Go through car wash at your own risk of scratching your car ! I have seen atleast 8-10 deep and big scratches on the car after going through the wash here! Update: After the reply comment, I called express car wash multiple times (more than 10) and left messages as well but never got the call back! Seems like they don’t care about investigations on incidents of damage to vehicles for customers!

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Will Bixbyvia Google

4 months ago

I used this car wash location for my 2024 Subaru. When it came out, there were deep scratches on the hood. I showed the manager on duty and filled out a damage report, but never heard back. Use this car wash at your own risk. Mark, thanks for sending me the video of my car going through your car wash. The scratches were clearly on the hood of my car before entering your car wash. My apologies, and many thanks for sending the video. I’m going to change the rating to five stars, given your prompt and helpful response.

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Rob Millervia Google

about 1 year ago

I’ve been a loyal customer of this car wash for years, and while the staff has always been friendly and the customer service excellent, my latest experience has left me quite disappointed. This review isn't about the customer service—it’s about the quality of the wash itself. The main issue I have is with the car wash's "spot-free system." If you’re going to advertise that your system leaves vehicles spot-free, then the results should reflect that. Unfortunately, this has not been the case. After using the wash, my car still came out covered in spots, which defeats the purpose of using a "spot-free" service. These spots are not only unsightly but can also be harmful to the vehicle's paint over time. If this is supposed to be a place where you can trust your car will come out clean, then I shouldn't have to do additional work to wipe down my car by hand after going through the wash. The machine isn't doing its job properly, and it needs to be fixed as soon as possible. As I said, the staff is great—always helpful, polite, and eager to ensure customer satisfaction. But this is something beyond their control. If the system isn’t delivering on its promise, it’s a problem that needs immediate attention. After many years of coming here, I can say with certainty that this is an issue that shouldn’t be ignored. Please fix the "spot-free" system so your service can live up to its claims. Thank you for your response. Yes, to clarify, the water spots I’m referring to are from the wash I received at your facility. My vehicle was freshly washed with you, and I immediately noticed the spotting afterward. I do not wash my car anywhere else, so there aren’t any pre-existing water spots that would need additional treatment beyond the service I expect from your spot-free system. I appreciate the effort to maintain your system’s quality, but despite your daily checks and filtration processes, something is clearly not working as intended—at least not in my recent experience. I’ve trusted your wash for years because of the “spot-free” guarantee, using your service just isn’t what I signed up for. As a long-time customer, I would love to see this issue resolved so the wash can consistently deliver on its promises. Thank you again for your time and attention. Sincerely, Rob

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Kyle Hamiltonvia Google

over 1 year ago

All the workers were smiling, very helpful. The car wash not only is it quick but does a really great job. Vacuums are really good and the window washing area has some of the best window cleaner I’ve ever used. I recommend this company for anybody that needs a car wash done very quickly and cleans your car amazing .

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Maggie Magoovia Google

over 1 year ago

It's a car wash, that's it. You have to pay to vacuum - I don't like that. I didn't see that they offered free microfibers to wipe down your car. It's on a busy corner, and even if they did offer free vacuuming, it would be so full & and busy. I think I would just say forget it. They'll get you in & out quickly, and the machinery seems to be in good condition. Staff was friendly. I would go back again for a quick run-through, but for $16, that's just a lot.