Family Auto Repair

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David Hernandezvia Google

about 2 months ago

These guys were great, pricing is fair. Had new spark plugs installed new ignition coils and fuel injectors cleaned and had the transmission fluid changed. Will definitely be back for any other car services as needed.

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Missy Bryantvia Google

about 2 months ago

I have been coming to Family Auto for some time now (over a year maybe 2) and have also brought in my daughter's vehicle. What started a a Groupon oil change, has turned into my mechanic home. Jordan and the rest of the crew have always been nice, respectful and as helpful as possible. They take the time to explain the work that's needed and have been very accommodating a few times for me. Today was no exception, I came in for issues with the vehicle and needed a diagnostic. Once the issue was found,(mass air flow sensor) I was given an estimate. We discovered the part was still under warranty which changed the estimated cost and the work was completed in a timely manner. I prayed before going in today and my prayers were answered!! The service today exceeded my expectations and was a blessing to me, even more than they may know. I cried when I left because I truly felt appreciated as a customer. If you are looking for an honest, reputable and reliable mechanic, then Family Auto is the place for you!!

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Steven Gorzellvia Google

about 2 months ago

This shop is amazing. The customer service is incredible, they treated me like family and made sure I understood everything going on with my car. Their pricing is very affordable, and the honesty and care they show is rare to find. Thank you so much to Hassan for all his help and kindness. I’m truly grateful.

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jose gonzalezvia Google

2 months ago

I have been coming here for a few years now my only regret is not writing a review on them sooner. The work has been consistently done correctly and I have never had an issue with Jordan & his team. They are professional, vocal & communicative with repairs needed. I will continue to come here & refer all of my friends & family here because of the trust I have built with them.

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Waxo Hinvia Google

3 months ago

I rarely leave reviews, but after the transmission rebuild Family Auto Repair did on my 2012 Chevy Tahoe I felt like I had to. From the first phone call to the final test drive they were the real deal. What sold me was how methodical they were: Henry did a full walk-through of what needed to be done (clutch, torque converter, and a few seals), gave me a written estimate with labor hours broken down, and flagged the parts that were “must replace” vs. “optional.” They ordered everything, kept me updated by text with photos of the old parts and the progress, and called when they found a small unrelated vacuum leak so I could decide whether to fix it now or later. I chose to fix it now and the final invoice matched the estimate within $40 — no surprise upsells, just transparent explanations. The shop itself is clean and organized, and the technicians treated my truck like their own. They test-drove it thoroughly and explained what they tested and why. They also gave me a compact written checklist of what they did and a 12-month/12,000-mile warranty on the transmission work, which I really appreciated. They even showed me the worn parts they’d replaced and explained how those failures probably started. Yes, it wasn’t the cheapest quote I got, but after a couple months of driving I can say the truck runs smoother than it has in years and I wouldn’t hesitate to bring them anything major. If you’ve been putting off a big job because you don’t trust shops, call these guys — honest recommendations, clear communication, and quality work. Highly recommend.