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Geek Squad
Trusted tech support and quick, professional repairs in Jersey City
3.5
Business
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Trusted tech support and quick, professional repairs in Jersey City
Geek Squad at 125 18th St, Jersey City offers trusted tech support, TV installation, and laptop repairs. Reviews highlight timely, professional service with clear communication and knowledgeable technicians such as Ana, Danielle, Justin, and Jose. Customers praise same-day follow-ups and service that feels trustworthy.
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Professional diagnosis and repair for hardware and software issues, including blue screen errors and thermal paste replacement.
Expert installation of TVs with timely service, regular updates, and same-day support for any glitches.
Repair services for devices like earbuds, including wingtip fixes and technical troubleshooting.
Scheduled appointments for quick, efficient handling of tech issues with knowledgeable staff like Justin and Jose.
Comprehensive testing and explanation of problems to ensure transparent, scam-free service.
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Overall rating
Massiel Turcios
Great service! Professionals and very helpful
Michael Milizzo
Justin knows his stuff and is very helpful. I thought they communicated well while I was waiting for the repair and Justin explained everything well. Unlike many places, I did not feel scammed.
Basia Tran Fader
I’m looking for a Geek Squad location that would be able to help me fix broken wingtips of the Beats Pro earbuds. I called this location and Jose was super helpful in answering my questions and pointing to the appropriate location to schedule an appointment. I’m deducting a star because the BestBuy phone bot that takes your call initially is absolute trash, even by phone bot standards.
Ben Duarte
Had a great experience with Geek Squad—they helped me fix a minor issue with my laptop during my appointment time, and it was all handled quickly and professionally. It wasn’t something I could figure out on my own, so I really appreciated their knowledge and efficiency. Highly recommend for tech support you can trust.
Mary Rohan
Staff always so courteous, very efficient and professional.
Gavin Zhang (青山達也)
Man they are talking so many nonsense. I even called before to confirm they can replace the thermal paste in 30 min. After arrive they said it gonna take 5 days. And after they heard I got couple of time of blue screen they just refuse to take any further. The horrible service ever and only make easy money
