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isaiah davisvia Google

about 1 month ago

My car wasn’t put back together correctly. I have parts for my car in my trunk with the bolts. Bumper flew off due to them, not putting in the car back together correctly, but charged me for them putting everything back together. They had my window down. I contact them about my window being down they ignore the contact. My seats are wet. I have a paper that was in my passenger seat that was soaking wet and shows that the windows were open. I even sent them a screenshot of my car, telling me that the windows were down horribly experience will not recommend.

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Harper Bvia Google

2 months ago

I am new in town and someone just hit my car. THe insurance company suggested Greensboro collision center. I am so glad they did. The work was excellent along with the service. A shout out goes to Haley, who was professional knowledgeable, and totally customer service focused. I HIGHLY recommend this business- if/when you need them.

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Andrew Rohlanvia Google

3 months ago

I have Greensboro collision center did some work on my Acura bumper and paint work. They did an excellent jobs. I am happy with the outcome complete but not 100% since they left on top the bumper on the edge near taillight have dent or cause by transportation bumper to their shop. Thank you Haley M. From begin to end to complete repair. She so nice and friendly. My car repair takes longer than they estimate. She keeps me updates about the process until it finish. Highly recommend

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beane_brandonvia Google

3 months ago

I recently took my car to Greensboro Collision Center for some much-needed repairs, and I couldn't be happier with the service I received! From the moment I walked in, the staff was friendly and attentive. They provided a clear explanation of the necessary repairs front me hitting a deer. The team kept me updated throughout the process, ensuring I knew what to expect and how long it would take. I appreciated their transparency regarding costs, which were very reasonable for the quality of service provided. When I picked up my car, it felt like new again! I highly recommend Greensboro Collision Center to anyone in need of reliable and professional car repairs. Thank you for making my experience so positive!"

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andrew greenevia Google

over 1 year ago

**UPDATE** 14nov2024 They wanted to get my vehicle to try to fix the door issues they caused. They said they would get car from my house. They sent a tow truck driver that couldn’t drive a manual transmission. You can hear on video them burning the clutch & grinding gears. Then they tried hooking it up to lower control arm to drag on the tow truck causing more damage. He ended up not taking care of after causing more damage & leaving. I have All on video. If I could give zero stars I would. STAY AWAY! DO NOT GO! GO ANYWHERE BUT HERE!!! This was a simple door ding on a 22 dodge challenger with 12k miles on it. Was quoted just under $1500 for a cash price. I agree & dropped my car off on a Tuesday & told would be ready Wednesday following week. They never called me. On Thursday I called for an update of my car. Was told that the paint got rippled & they needed to repaint. So almost 2 weeks later with no phone call called. After another day they returned call & was told my car would be ready Thursday now 3 weeks after drop off. I arrived first thing in the morning. My car was in HORRIBLE condition. Absolutely filthy. So much fine white powder & dust. Covered everything including trunk. I was promised they would clean it perfect & deduct money for my time. Well the next day I go to pick up & pay. I found out they charged me an extra $400 to fix the paint THEY messed up & needed to respray. They lied & said they got my approval but had the wrong number is why they never contacted me the entire time. Also I was missing trim on the door I would need to install when they ordered the parts. They gave me $50 off. After leaving with the car on Friday we had a rain storm that weekend. I have a dodge challenger & the window never was aligned correctly when shut & the rubber gaskets were not installed correctly. The inside of my car flooded & fried my ECU. Also because they never cleaned the dust properly & was inside my door jam in scratched my tint horribly. I informed them of why happened & the manager wanted me to take the vehicle from dealership to the collision center to look at the vehicle & let them fix it. Well I refused. The dealership fixed the car with a new ECU that cost $5k. Now my new window tint I need is $550. Also my car on car fax now says it was a flood damaged vehicle. My value of the vehicle was cut in half when had it appraised & my insurance company won’t renew the vehicle because of the water damage. The Greensboro collision center doesn’t care. The manger was rude & doesn’t understand why I’m so upset & said I should have just taken to them to fix the water damage. Now a simple door thing turned into a vehicle that’s listed as having water damage, new ECU, Warrenty canceled by dodge, insurance company dropping the vehicle & ruined my vehicle because of their negligence.