HE
Hughes Exterminators
Keeping Your Home Pest-Free with Professional Care
4.2
Business
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Keeping Your Home Pest-Free with Professional Care
Hughes Exterminators in St. Petersburg, FL, offers reliable pest control services tailored to protect homes from unwanted critters. Known for their attentiveness and thorough inspections, their team ensures a safe environment by addressing pest issues swiftly and professionally. Customers have praised the knowledgeable technicians for their exceptional service and responsiveness. Whether you're facing a pest invasion or need preventive treatments, Hughes Exterminators stands as a trustworthy choice in the local area.
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Comprehensive spraying services to eliminate common pests like ants, roaches, and spiders, with attention to detail and floor protection.
Detailed assessments and treatments for termite damage, including follow-up inspections to ensure long-term protection.
Customized plans to prevent pests from entering your home, ideal for seasonal or trip-based needs with eco-friendly options.
Specialized services to secure crawl spaces and entry thresholds, minimizing pest intrusion while respecting property integrity.
Ongoing support and responsiveness to address concerns, with a focus on accountability and customer satisfaction.
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Overall rating
Laurence Wyke
Hughes stands behind their word. Had things that were missed when buying a house but they came out to do detailed inspections to make sure I was good. Businesses make mistakes but the reaction is the most important thing.
Nelly Mcnulty
“Excellent service over the years—always reliable, professional, and thorough. I truly appreciate the consistent care and attention to detail!”
Leah Russo (LeeLeeTheBard)
Living in FL you have to accept you have bugs - everywhere - but not in the home! We called Hughes to make sure no critters got past the threshold of our windows and doors while we were away on a trip. Chris came, put on shoe booties to protect our floors from dirt, and sprayed away. He was knowledgeable and personable and we felt very happy with the results.
Marji Drake
My service tech is always on time, is very nice and respects my wishes to keep my butterfly larvae safe.
Brian Peret
Unresponsive, unprofessional, unaccountable. The team from Hughes came to my house to assess my possible termite damage. I work from home, so I did not supervise them closely. However, when they left, I noticed that they damaged the area in and around the entry to my crawl space (pictures included). It's a small matter, so I let it go, yet was hesitant to continue doing business with them. About a week later, one of their representatives reached out to me to inquire about the quote they sent me. I mentioned the damage and provided the pictures. Rather than apologize, they denied culpability. Since their denial, I've reached out to them via voicemail and text - both to Tony who reached out about the quote and to the tech who came to my house (Evan). They have not responded to my inquiries. Either they did not recognize the damage they did, or they recognized it and did not tell me. The former is a matter of attention to detail, the later a matter of integrity. When combined with their lack of accountability and general unresponsiveness, I feel fully justified giving them the worst possible rating. ***UPDATE*** Since I posted this, a representative replied with a comment to this post. They said they would review it internally and follow-up. About a week later, I did receive a call from Hughes. However, it was not a follow up from management, but a salesperson reaching out to sell me again. No mention of my previous issues. I was taken aback by the complete lack of awareness and accountability throughout multiple encounters with people at different levels of the company. If I could take away the one star, I would.
