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Debbie Cumbievia Google

3 months ago

My husband and I had been battling what we thought were bedbugs for at least 3 years. We had companies do heat treatments, chemical treatments, even had a K9 come in that could sniff out the bedbugs but with no results. They continued to be there. With only one call to Matt Schaffer we had an answer. He listened and then asked if any of the companies we used ever mentioned bat bugs. Nope. Sure enough after thousands of dollars spent battling what we thought were bed bugs we discovered that we had bats in our attic which attracted bat bugs. He recommended a company for us to use and the bats and bat bugs have been removed. Thank you Matt for going above and beyond in helping us find a solution when it did not benefit you in any way. You just helped because that is the kind of person you are.

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Alison Smithvia Google

3 months ago

As always, Zeke did a fantastic job on our quarterly service and even took time to speak with my father/neighbor about IPM services. Zeke got my father set up for quarterly service. IPM showed up the very next day for their 1st appointment! Wonderful customer care! Price is based on the size of your home and is very reasonable.

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Traci Petersvia Google

5 months ago

1-star d/t fact I received treatment for spiders and earwigs July 21st and called to have service again on Sep 22nd. I was advised by the company that since I was not a quarterly customer, they couldn’t provide me any service and to call back in the fall. When I called for service back in July, I told the customer service women that I would like regular service while I was in town here working temporarily and renting the home till December (furnishfinder/airbnb). I was told that it would be unnecessary for me to be scheduled quarterly and just to call back when I am needing service again. With that all being said , the treatment only last 6 weeks and by the time I could call to request service (with me paying, not asking for anything free) 8 weeks had past. Positive note…the large spiders, earwigs and mosquito treatment worked wonders immediately. They have such great reviews …hopefully this is a rare event turning a customer away

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Mighty Mousevia Google

6 months ago

Finding out I had termites in my home was distressing. Zach explained what needed to be done and why. He inspected explained what I needed to do to prepare for the treatment and was always courteous and professional. I was referred to this company and feel comfortable with my choice.

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Wendy Birchvia Google

11 months ago

It all started with a groundhog. While trying to catch a groundhog living my mom’s crawl space, termites were discovered. I asked several friends and they all recommended IPM. Zach came to do the quote. He was thorough, knowledgeable and so professional. We scheduled IPM and they were amazing. Chris and his team treated mom’s house with so much respect. They were very polite, well mannered and hard working. My mom felt that the job was well done. She was very satisfied. Everything was explained so well. So glad the groundhog helped us find IPM.