Kanpai Japanese Steak House and Sushi

Name: Kanpai Japanese Steak House and Sushi
Address: 11964 West Broad Street, Richmond, VA, 23233, US
Telephone: (804) 716-0132
Price range: $$
Rating: 4

Experience vibrant hibachi cooking and fresh sushi in an interactive, lively atmosphere.

4(5 reviews)

steakhouses

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About

Kanpai Japanese Steak House and Sushi offers an engaging dining experience featuring teppanyaki-style hibachi cooking where chefs entertain tables with lively performances. The restaurant provides a beautiful, clean, and atmospheric setting with a focus on interactive meals shared with other guests. Patrons can enjoy a selection of fresh sushi rolls and expertly prepared steaks, though some note the pricing reflects the experiential nature of the dining. Reviews highlight delicious food, fun family experiences, and careful attention to food allergies in most cases, though one recent review noted a concern with allergy handling. The environment is described as loud and boisterous, which may not suit those with sensory sensitivities.

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Location

11964 W Broad St, Richmond, VA 23233, USA

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Information

11964 West Broad Street

Richmond, VA, 23233

(804) 716-0132 www.kanpaishortpump.com/

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Services

Hibachi Teppanyaki Dining

Interactive table-side cooking with skilled chefs preparing steaks, seafood, and vegetables on a sizzling grill.

Premium Sushi Bar

Fresh, artfully crafted sushi rolls, sashimi, and nigiri made with high-quality ingredients.

Private and Group Dining

Reserved tables for special occasions, accommodating families, friends, and events in a festive environment.

Takeout and Delivery

Convenient options to enjoy our sushi and select menu items at home or on the go.

Full-Service Bar

Extensive drink menu featuring sake, cocktails, beer, and wine to complement your meal.

4.00 · 5 reviews

Overall rating

Ezekiel Royal

via Google

· 9 months ago

THE FOOOD EXTRAVAGANT THE SERVICE EXCELLENT But they do rush to get you up and out after they serve all your food other than that it was GREATTT TOP TIER FOOD STEAK EXCELLENT

Rakira Tennessee

via Google

· 11 months ago

I recently visited Kanpai Japanese Steakhouse and, unfortunately, my experience was disappointing especially regarding how my food allergy was handled. I have a dairy allergy, which includes reactions to products like margarine, and I made sure to communicate this clearly. I’ve dined here multiple times in the past and have never had an issue with my meal being prepared safely or with staff accommodating my needs. That’s why this visit was especially surprising. When I asked whether certain dishes could be prepared without dairy or margarine, the manager responded in a curt and unhelpful way, giving the impression that my concerns were an inconvenience. Instead of offering alternatives or confirming ingredients, I was met with frustration and a lack of willingness to assist. As someone with a serious allergy, this was unsettling. A restaurant should make every customer feel safe and respected, especially when health concerns are involved. The rest of the staff was pleasant, but the manager’s behavior overshadowed the experience. Allergies require careful attention, and I expected a more understanding and professional approach especially in a restaurant where ingredients like butter and margarine are commonly used on the grill. I hope Kanpai Japanese Steakhouse will take this as constructive feedback. Improving communication, showing empathy toward guests with dietary restrictions, and offering clear ingredient guidance would make a major difference. With better customer care and more attention to allergy safety, the dining experience could be much more positive for everyone.

Dali

via Google

· 1 year ago

Get your wallet ready this foods expensive ! You're paying for the experience and fun cooking ! The restaurant is beautiful , clean and atmospheric ! Caution: If you're autistic or have any sensory issues this is NOT the place for you. It is loud and boisterous ! You share a table with another family and you are interacted with by the chef !

Shannon Wheeler

via Google

· 1 year ago

We had a lovely experience , the food was delicious . They were very careful about my food allergy. It's one thing to go out to eat but it's also another to have that experience with your family , it was fun and memorable. Meeting new table mates was also a blast.

VanillaDeer

via Google

· 1 year ago

Took full advantage of their beautiful sushi selection. The rolls were extremely fresh and packed with flavor (a bit on the pricier side though, so it was a splurge to try a handful of rolls). I did takeout but would love to return sometime to try out their hibachi. ** Also wanted to note- the atmosphere is very pretty!

Annie's Paramount Steak House in Washington, DC, at 1609 17th St NW, offers steak, breakfast, and brunch. Reviews highlight big portions, juicy steaks, tasty sides, and a beloved pumpkin cheesecake. The service and atmosphere receive praise, with guests noting attentive staff. Some visits note steak doneness or sauce issues. The restaurant has served guests since 1948.

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