Lyons Roofing

I had my back roof replaced by lyons roofing 9.9 years ago. The company has changed hands since then. Two years ago (when it was under the new ownership, ) I asked them to come out because several shingles had come off and the back roof wasn’t looking that good. I had told The person sending the appointment that lyons roofing had put in the back-roof. A person came out he said he was the son of the new owner. He looked it over and said that the whole roof needed to be replaced and that whoever did the back roof did a really bad job of it. That there was missing shingles, shingles, pulling up easily and fiberglass from the shingles showing through. He then handed me a quote for a whole new roof. When I told them they had done the back roof and that it was still under warranty. All he wanted to do was change the estimate for just the back roof. I explained that they had done the back roof and it was still under warranty and I wanted it fixed. He said he would set up a date for that. It took more well over six months of calling, leaving messages, emailing, etc., and they would always say they were going to put it on the schedule and they didn’t come. Finally, when I threatened to contact the registrar of contractors and the Attorney journal’s office they finally came out and replaced a few shingles that were missing. Please note that even though they gave me paperwork to show that they had been out it’s not showing up in their computer now. At least that’s what the person I talk to today said. Yes, the roof is still under warranty, but this work should’ve been done two years ago when they first noticed it. And they can’t come out at all this week to look at the roof. I have had other roofers up on the roof and in the attic and yes, the back roof is much worse than the front roof which was actually 10 to 15 years older than the back roof. With the way, I was treated two years ago regarding the warranty and the fact that I now have damage in my attic and leaking due to the back roof…there’s no way I will have lyons roofing do any work on my roof! I don’t trust them nor their work, nor do I trust their ability to treat their clients properly. The fact that they treat pre-existing clients as bad as they do and all the bad feedback that has shown up since the new ownership (there was a little to no bad feedback for the old owners), and even if I could get them to come out to honor the warranty it would likely only honor the materials, not the labor. And I certainly don’t want that low quality of shingles back on my roof to only have to be replaced 8 to 10 years later. Beware of this company. Read the the yelp reviews. We can’t all be wrong. There may be some good feedback, but how many of those have had the roof enough time to know how well it’s going to last.

Lyons came to our rescue 25 years ago, and between waves of heavy rains this year, they inspected and found the culprit leaks. No pressure, Dylon offered to repair the bad sections, but noted the underlayment was near its end of life, and would likely need to be replaced in a few years. We went with the full underlayment replacement, they matched the existing tiles and were able to reuse most of them. It’s a big roof, but they got the whole job done in 8 days. Great technicians and our project manager (Johnny) was there every step of the way to make sure it all went as planned! Highly recommended!

Today, Matt Reinhold from Lyons Roofing conducted a thorough inspection of our roof. We initially had our roof installed by Lyons Roofing approximately five years ago and have once again been highly impressed by the company's commitment to customer support and quality workmanship. Matt Reinhold was promptly dispatched to address a concern regarding a displaced corner tile. Beyond this immediate repair, he demonstrated remarkable professionalism and diligence by conducting a comprehensive inspection of the entire roof to identify any potential collateral damage. This level of proactive and meticulous service reaffirms our decision to choose Lyons Roofing. We are consistently reminded that we made the correct choice, and we wholeheartedly recommend their services.

Was looking for a SWAT repair and Matt surprised even me by finishing in record time: now waiting for the rain :). Lyon's was referred by my neighbors. Matt did their roof too. Thanks Lyon's & Matt

Lyons Roofing did an outstanding job repairing my roof after it was damaged in a recent monsoon storm. Andy was amazing—he not only fixed the damaged shingles quickly and professionally, but also went above and beyond to make sure everything was secure and in great shape. Excellent service, great communication, and quality work. Highly recommend!