PF
Parks Furniture & Mattress (Superstore)
A 3-floor showroom with great value, attentive service, and in-house delivery.
4
Retail Store
$$
A 3-floor showroom with great value, attentive service, and in-house delivery.
Parks Furniture & Mattress (Superstore) is a Hamilton-based furniture and home goods store with a large, three-floor showroom and broad selection. Customers praise attentive sales staff, affordable prices, and a dedicated in-house delivery team that handles setup and debris removal. The store also earns appreciation for follow-up service, though some reviews note mixed experiences with certain products.
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Personalized design and ordering of furniture to match your style and space, with expert guidance from our sales team.
Wide range of mattresses for all sleep preferences, including testing and advice to ensure comfort and support.
Professional in-house delivery team that handles assembly, placement, and removal of packaging for a hassle-free experience.
Fair policies for exchanges and warranty claims, with assistance in resolving issues like cushion repairs or replacements.
Exclusive pricing and deals for members, offering unbeatable value on furniture and home goods.
Knowledgeable staff available to help navigate our three-floor selection and provide recommendations based on your needs.
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Overall rating
Pamela Carson
The guy that helped me was very pleasant and helpful.
Juliana Morfino
Karen Knill
Teagan was amazing!! Very knowledgeable, professional and super helpful. I highly recommend her and Parks, great deals and fabulous service!! Thank you Teagan and Patks!!!!!
John Grover
If you are thinking of buying anything from PARKS ......DONT!!!!
Leah Vanderburgh
I purchased a custom-made couch from Parks, and within just a few months, feathers began coming out of the cushions extensively. I contacted Parks regarding the issue, and they reached out to the manufacturer, Decor-Rest. Their proposed solution was to provide additional cushion casings. When I picked them up, I discovered that these were simply loose materials intended to be used as internal inserts. I was expected to remove the existing feather filling from the cushions and transfer it into these new casings myself, which I find completely unreasonable. Given that this couch cost approximately $6,000, I expected a far higher standard of quality and customer service. This resolution is disappointing and does not align with the price or expectations of a custom-made piece of furniture.
Gary Henderson
