Alex Ambriz
I don’t know where to start with the company. First if you want to be harassed or bothered every month asking when you are going to pay the rest of the amount due even though they say it’s due a month before the event then these guys are for you. The tables and chairs are cheap and falling apart. The lady Priscilla in the front office is rude and has no customer service whatsoever. When the team delivered everything on the day before the wedding they told us that the dance floor was not complete because it was broken but yet we were still getting charged for the full dance floor. When we called the front office no one wanted to do anything or take accountability. So make sure when they deliver for your event you get everything what you ordered. The dance floor itself is janky and cheap. I had three of my guests trip and fall because the dance floor shifted through the night. After this no one really wanted to step foot on it. There was no communication when they were going to pick up the tables and chairs until they were outside my door 3 days after the event. Then after a week or so we were told that the linens were stained beyond the point of cleaning which is a lie because we checked all of them before folding them back up because we were warned about this by a family member. Just be careful with this company if you do decide to go with them after your read this review and if Priscilla answers the phone ask to speak to someone else unless you want to be yelled at though the phone. The only plus side of this company are the people who actually come and set up the tables chairs and tents. They were the ones who informed us that the dance floor was not going to be complete and how they let the bosses know but they don’t do anything about it since they get away with overcharging people. They need to send Priscilla with them so she can learn some customer service. The people who set up the chairs and tables are the true stars from this company.
