Exceptional service, on-time installations, and reliable heating & cooling.
Plum Heating and Cooling provides heating and cooling solutions in Point Cook, VIC 3030, Australia. The team handles installation and servicing of systems, with praised punctuality and neat, professional workmanship. Customers highlight clear communication, friendly guidance on choosing units like the Brivis Contour 7 Series, and thorough explanations after setup, with some noting a 9-year warranty. Services include repairs, replacements, and regular maintenance with courteous, knowledgeable technicians.
4/22-30 Wallace Ave, Point Cook VIC 3030, Australia
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Professional installation of heating and cooling systems, including split systems and ducted units, with expert advice to choose the right solution for your home.
Regular cleaning, inspection, and tune-ups to ensure optimal performance, energy efficiency, and longevity of your HVAC equipment.
Prompt diagnosis and repair of faulty components, such as aquamisers or other parts, with competitive pricing and same-day or next-day service options.
Reliable emergency services for urgent HVAC issues, with timely arrivals and efficient solutions to restore comfort quickly.
Comprehensive warranty coverage on installations and parts, including up to 9-year warranties, providing peace of mind and long-term value.
Overall rating
Charlie
Exceptional Service from Plum – Even on the Hottest Day Plum Heating & Cooling delivered an exceptional experience from start to finish. Communication prior to installation was friendly, clear and highly professional, and their expert advice made choosing the right replacement system—our new Brivis Contour 7 Series—simple and stress‑free. On installation day, Josh, Luke and Gurinda arrived right on time (in fact, early) and worked with impressive efficiency despite it being the hottest day of the year. Their workmanship was excellent, they kept everything tidy, and they took the time to explain the system once it was up and running. We got the full benefit of our new system on that scorching day—what a relief. The whole process felt seamless, and the quality of both the service and the installation really stands out. We’re extremely happy with the result and would confidently recommend Plum Heating & Cooling to anyone looking for reliable, knowledgeable and genuinely customer‑focused professionals.
Bill Armstrong
Call out costs covered labour to replace faulty aquamiser on Bonaire evap cooler. Service man turned up on time nominated. Sandesh carried the replacement part in the van. New aquamiser installed & working in time to take on a 45c day. Part cost was very competitive to eBay & Internet pricing.
Samantha Davison
I had a split system installed in my bedroom. The team at Plum were friendly, neat and efficient on the day. Their quote was competitive and the work excellent. I’m very impressed with the 9 year warranty also!!
simone Lazaridis
Excellent Service! I received excellent customer service from Plum Heating and Cooling from beginning to end. Everyone l dealt with was courteous, helpful and professional. Sonny, who serviced both my ducted heater and cooling system was outstanding. He was punctual, polite, knowledgeable, and explained the entire process clearly from beginning to end. l highly recommend Plum Heating and Cooling without hesitation to anyone needing their systems serviced. l will definitely be calling Plum, Point Cook again in the future. Thank you so much! 😊
Katrina Smith
Booked split system clean and service. Plum were able to fit the job in next day. Super efficient and great communication. Daniel arrived to do the service. He was friendly and knowledgeable. Overall a fantastic experience and I would highly recommend Plum Heating and Cooling Services.
