Plum Heating and Cooling

Exceptional Service from Plum – Even on the Hottest Day Plum Heating & Cooling delivered an exceptional experience from start to finish. Communication prior to installation was friendly, clear and highly professional, and their expert advice made choosing the right replacement system—our new Brivis Contour 7 Series—simple and stress‑free. On installation day, Josh, Luke and Gurinda arrived right on time (in fact, early) and worked with impressive efficiency despite it being the hottest day of the year. Their workmanship was excellent, they kept everything tidy, and they took the time to explain the system once it was up and running. We got the full benefit of our new system on that scorching day—what a relief. The whole process felt seamless, and the quality of both the service and the installation really stands out. We’re extremely happy with the result and would confidently recommend Plum Heating & Cooling to anyone looking for reliable, knowledgeable and genuinely customer‑focused professionals.

Call out costs covered labour to replace faulty aquamiser on Bonaire evap cooler. Service man turned up on time nominated. Sandesh carried the replacement part in the van. New aquamiser installed & working in time to take on a 45c day. Part cost was very competitive to eBay & Internet pricing.

I had a split system installed in my bedroom. The team at Plum were friendly, neat and efficient on the day. Their quote was competitive and the work excellent. I’m very impressed with the 9 year warranty also!!

Excellent Service! I received excellent customer service from Plum Heating and Cooling from beginning to end. Everyone l dealt with was courteous, helpful and professional. Sonny, who serviced both my ducted heater and cooling system was outstanding. He was punctual, polite, knowledgeable, and explained the entire process clearly from beginning to end. l highly recommend Plum Heating and Cooling without hesitation to anyone needing their systems serviced. l will definitely be calling Plum, Point Cook again in the future. Thank you so much! 😊

Booked split system clean and service. Plum were able to fit the job in next day. Super efficient and great communication. Daniel arrived to do the service. He was friendly and knowledgeable. Overall a fantastic experience and I would highly recommend Plum Heating and Cooling Services.