Pottery Barn cover
PB

Pottery Barn

Pottery Barn: Timeless furniture and home accents, delivered with care.

2.7(20 reviews)
retail-store
$$$
DirectionsCallWebsite

About

Pottery Barn is a furniture, home goods, and décor store in Omaha at 120 Regency Pkwy Suite 160. Customer reviews praise attentive staff, with examples like Jeremiah helping with exchanges and replacements. Some reviews mention frustrations with returns, stock delays, and pickup experiences, reflecting a mix of experiences at this location.

Photos

Pottery Barn
1 / 1

Location

120 Regency Pkwy Suite 160, Omaha, NE 68114, USA

Get directions
Information
120 Regency Parkway
Omaha, NE, 68114
(402) 391-4127www.potterybarn.com/stores/us-ne-omaha-regency-court/

Is this your business?

Claim Pottery Barn to manage your storefront, respond to reviews, and receive customer leads.

Services

Furniture Sales

Wide selection of upscale furniture including sofas, tables, beds, and chairs for every room.

Home Decor

Curated decor items like lighting, rugs, and accessories to complement your furniture.

Design Consultation

Personalized in-store assistance to help plan and style your home with expert advice.

Special Orders

Custom ordering for furniture and items not in stock, with delivery coordination.

Returns and Exchanges

Managed return process for defective or unsatisfactory products within policy guidelines.

2.70 · 20 reviews

Overall rating

5
3
4
4
3
4
2
1
1
8
A

Alexis Maust

via Google
· 6 months ago

I LOVE this store specifically! They have the BEST customer service! Today, was a great reminder. I received a light with cracked glass. I needed it asap for our home build so I called to see if they happened to have it in stock. Jeremiah told me I could bring it in and he would help me with the return ensuring I got the replacement as soon as possible. It will be here next week and if I did this on my own it would have probably taken closer to a month. Jeremiah was on the phone with customer service making sure I got the best experience possible. While I shopped multiple people checked on me. I am so grateful to have a place I can truly enjoy shopping at. Thank you!

L

Linda Rivera

via Google
· 7 months ago
H

Holly T

via Google
· 10 months ago

Don't buy the Everson Rectangle Coffee Table. There is a weird film on the glass as it looks like it is dusty. No matter what we have done to clean it, nothing works. I only had a week to return it, but I don't live in Omaha as of yet. I called from our other home a few hours away. I was without a way to return it within 30 days, so now I am stuck with it. Manager could only say, "It looks like this isn't the coffee table for you. You can bring it back." No extension offered or anything. The table is clearly defective. Might be nice if the return policy was changed to longer than 30 days.

K

Kyle Moe

via Google
· 1 year ago

Customer service is the absolute worst

B

Brenda Wilcher

via Google
· 1 year ago

Friendly people. Good service.

J

Juan Vanegas

via Google
· 1 year ago

Nice stuff but you pay for it.

More businesses like this

Bouquet cover image
View details →

retail store

Omaha, NE
B

Bouquet

Bouquet is an Omaha-based florist and store at 725 N 98th St. Brides praise the team for turning Pinterest-inspired visions into stunning wedding florals, even under tight schedules at venues like The Joslyn Art Museum. Known for friendly, flexible service and keen attention to detail, Bouquet offers Zoom planning and in-shop previews to ensure every arrangement—big or small—meets expectations.

5.0(21)
Eternal Tattoo & Body Piercing - Omaha cover image
View details →

retail store

Omaha, NE
E

Eternal Tattoo & Body Piercing - Omaha

Eternal Tattoo & Body Piercing - Omaha is a clean, welcoming studio where skilled artists deliver high-quality tattoos and precise piercings. Clients praise hygiene, organization, and friendly, attentive service from artists like Seth and Ruslana, as well as a helpful front desk. The team’s camaraderie, patience with first-timers, and availability of quality piercing jewelry create a confident, comfortable experience.

5.0(25)
Forever Yesterday Thrift cover image
View details →

retail store

Omaha, NE
F

Forever Yesterday Thrift

Forever Yesterday Thrift in Omaha, NE is a bustling discount store offering a wide range of used items—from books, music, and DVDs to dishes, clothes, and vintage supplies. Reviewers praise friendly, helpful staff, great prices, and frequent sales, with new owners organizing the shop for an easy, hours-long browse. A beloved, community-focused thrift gem in the city.

4.8(25)
The Winery & Deli cover image
View details →

retail store

Omaha, NE
T

The Winery & Deli

The Winery & Deli, located at 741 N 98th St, Omaha, NE 68114, blends a liquor store, restaurant, and deli into a versatile venue. Reviews highlight stellar service, attentive event planning, and tasteful charcuterie spreads, plus delicious food and drinks with wine recommendations from the head chef. The space is clean, welcoming, and ideal for meetings, baby showers, or casual visits.

4.3(20)
Half Price Books cover image
View details →

retail store

Omaha, NE
H

Half Price Books

Located at 12355 W Center Rd, Omaha, NE 68144, Half Price Books offers a broad mix of new releases and older titles at discounted prices. Customers praise friendly, non-pushy staff, well-organized shelves, and prices that beat big chains. The shop carries many pre-owned titles in great condition and a warm, inviting atmosphere for relaxed browsing. Some reviews note restrooms and space could improve.

4.5(25)
Omaha Wine Company cover image
View details →

retail store

Omaha, NE
O

Omaha Wine Company

Omaha Wine Company is a family-owned liquor store in Omaha, offering carefully selected wines and a welcoming staff. At 701 N 114th St, customers praise deep product knowledge, friendly service, and help finding bottles within every price point. The shop hosts well-run wine tastings and champagne events, reflecting a passion for great wines and customer experience.

5.0(5)
DirectionsCall