L

Lindsay Millervia Google

3 months ago

Brandi with RWC has always done a fantastic job cleaning our home. She's on time, very conscientious, and has a great personality. I would recommend Brandi and RWC anytime! They are so easy to work with.

A

Ashley Ferrettivia Google

3 months ago

Jessica always does an amazing job! I love that the team lets you know when they are on their way and exactly what time they will arrive. Every clean over the past year has been done with great attention to detail. I would highly recommend Jess!

J

Jeremy Pannovia Google

3 months ago

Keenian has been our regular cleaner and he’s absolutely excellent. He’s reliable, professional, and consistently leaves our home looking spotless. You can see the pride he takes in his work — every visit is thorough, and he always checks in to make sure everything meets our expectations. We really appreciate his consistency and the care he puts into every detail. Highly recommend asking for Keenian.

J

Jessica Lemkevia Google

3 months ago

We absolutely love working with Real-World Cleaning! Our cleaner, Keenian, is truly amazing. He goes above and beyond every single visit — paying attention to the little details, leaving everything spotless, and making our home feel fresh and cared for. On top of his excellent work, Keenian is always friendly, professional, and a pleasure to have in our home. We couldn’t be happier with the service and highly recommend Real-World Cleaning and Keenian to anyone looking for reliable, top-quality cleaning.

L

Lisa Ransomvia Google

12 months ago

I want to start this review by noting that my apartment wasn't spotless before the cleaning service arrived—I had some boxes and clutter, which I communicated when booking. However, this does not excuse the poor quality of cleaning I experienced. When the cleaner arrived, she seemed unprepared and uncertain about what to do. I created a checklist and helped her get started, encouraging her to reach out with any questions. Unfortunately, she never did. Upon returning home after being told the cleaning was completed, I was shocked to find that my apartment was still dirty. During my initial walk-through, I noticed several issues. For instance, the shelves in my living room were untouched, leaving papers and clutter behind. I didn't expect perfection, but I did expect at least a basic tidying up. My desk was ignored, with food and trash still scattered around. Instead of using the container I provided for pill bottles, they were carelessly tossed into a drawer. The cleaner did not wipe down my desk, leaving visible dust and dirt. There was a noticeable mess on the floor next to my bookshelf, and the area around my dog’s kennel, which I specifically mentioned, was left untouched as well. In my bedroom, I found dirty clothes, dog toys, chargers, and pens thrown onto my bed. Things worsened when I found my brand-new towels, still with tags, tossed onto the pile of dirty laundry on my bed. This was frustrating and unacceptable. When I confronted the cleaner, she claimed I had asked her to put everything on the bed. That’s absolutely not what I said. I had to clarify what items weren’t trash, including fly swatters and my dog’s toys. I feared she would still throw it away so I placed a few items on my bed. In the bathroom, I was shocked to see a vent hanging open, which poses a potential hazard. I asked her to clean off my bed, but I had to intervene multiple times as she ignored empty hampers and containers I provided for sorting. She carelessly tossed items into a hamper without checking. Even while I was folding towels, she neglected to assist and threw my clothes on the floor. When we got to my sheets, she seemed confused about what to do next, and I had to take over. Frustrated, I ended the walkthrough, I just wanted her out of my apartment. Here’s a summary of major issues: - Floors weren’t swept or mopped properly. - Dirty spots remained on floors and baseboards. - Empty boxes I mentioned were ignored. - My living room desk was left dirty, with food and trash. - Items were left in random spots throughout the living room. - Everything in my room was tossed onto the bed. - The bed wasn’t made. - New towels were mixed with dirty laundry. - Shelves were cluttered and dirty. - Items were improperly stored in drawers. - A dusty air filter was neglected. - Trash was left under a small kitchen shelf. - Furniture was not cleaned and had dirt and stains. - A plastic TV tray was left dirty and covered in pet hair. - A metal bathroom vent was left hanging open. As I write this, I continue to find neglected areas. This was, without a doubt, the worst cleaning I’ve ever received. I expected to return to a fresh, clean apartment but instead find myself having to clean up after someone who is supposed to be a professional. I will be posting photos to document the state of my apartment after the cleaning. I do not recommend this company. I have emailed them, hoping for a resolution; otherwise I will dispute the charges with my bank.