Rescue Air and Plumbing

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Kendra O'CONNELLvia Google

3 months ago

Derrick and Tyler solved our ongoing heat problem in 1 visit. They were respectful and friendly. More importantly they were professional and patient, and used pictures to explain things in a way I could understand. I have been a member with Rescue Air for 4 years and am still very happy with their service.

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Allen Tuell Jr.via Google

4 months ago

I asked for an air duct cleaning Price and what I got was a $12,000 estimate to replace every bit of my ductwork. I called to get an explanation and nobody called me back. I had to call again. It took three days to get somebody to call me back and then it was Jeff said he was a service advisor and that they do not work with hard pipe ductwork The only thing they can do is replace it. I don’t have airflow issues. I just wanted my ductwork cleaned. This is crazy. I’ve never heard anything like this before. Of course it’s their company policy. Poor communication, outrageous. Estimates I don’t know. I’ll never do business with them ever again I do not recommend them. I think it’s a rip off

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Youngsil Jovia Google

4 months ago

Extremely disappointing and stressful experience. Once the plumber began working, a massive leak started pouring from the ceiling, causing significant water damage to my home. What should have been a straightforward plumbing job quickly turned into a serious situation with lasting impact. The ceiling, walls, and floors were all affected, and I was left dealing with the aftermath. It’s been a deeply frustrating and costly experience that I wouldn’t want anyone else to go through. I truly hope the company takes responsibility and makes things right. Yes, I am a customer — the account was under my husband’s name. I was recently contacted by the company regarding the review, which makes me quite certain that they have already located my file.

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Terryvia Google

8 months ago

Roman is the best service technician of any kind I’ve worked with or performed service in my home. He is professional, punctual, knowledgeable and he is a hustler! He fixed our AC problem on an emergency call in about 2 minutes. Saved our bacon from frying on a 97 degree July day. He is a hero to us. I had someone else coming but after talking to Roman Arnold I could tell he was the right guy to fix our problem. I cancelled the other service company. My wife felt the same way when she spoke with him on the phone. Huge thanks to Roman and Rescue Air!

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JRvia Google

8 months ago

I usually don’t leave reviews, but after what I’ve experienced with Rescue Air and Plumbing, I feel a responsibility to speak up. I paid nearly $20,000 for a high-end Lennox system just a few years ago and signed up for their maintenance plan. Despite that, the outdoor unit shows clear signs of neglect and appears to have never been properly cleaned. When the system failed, they first told me it was the circuit board. Later, they said it was the compressor — which is still under Lennox’s warranty. Instead of honoring that, they quoted me over $3,600 to replace it, claiming they’re a “flat rate” company. In my opinion, that’s a convenient excuse to charge whatever they want, regardless of the warranty. They showed no urgency, offered no real resolution, and I was left with no air conditioning for weeks. I ultimately had to bring in another Lennox-authorized company that handled the repair properly at a standard hourly labor rate — no inflated pricing, no games. In my opinion, Rescue Air and Plumbing prioritizes profits over customer care and has no interest in honoring basic warranty responsibilities. I’ll be sharing this experience wherever I can so others don’t go through what I did. Buyer beware.