Detroit's trusted plumbing pros delivering thorough diagnostics, fast service, and reliable water cleanup.
Roto-Rooter Plumbing & Water Cleanup provides plumbing and water cleanup services in Detroit, MI at 422 W Congress St. Reviews highlight thorough diagnostics, detailed reports, and prompt scheduling. Technicians like Matt and James Biondo are praised for solving sewage and drain issues, using jetting, and keeping basements clean. The team is described as professional and knowledgeable, delivering reliable service.
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Professional clearing of clogged drains and sewer lines using advanced tools.
Expert repair or replacement of damaged pipes to prevent leaks and backups.
Emergency services for water damage, including sewage backup cleanup and drying.
Comprehensive assessments using camera technology to identify issues and recommend solutions.
24/7 availability for urgent plumbing problems to minimize damage and disruption.
Overall rating
veryle heard
Katie Adair
I don't know if this is the right location, but the invoice I have says Detroit. I had a sewage backup in my two basement floor drains and utility sink. Roto Rooter came out and attempted to snake and jet the sewer lateral. The technician was not able to fully clear the line so his foreman came out to camera the lateral. They said that a portion of the cast iron sewer under my basement floor had a "blockage" that was making it difficult for them to get through and that once the lateral left my house, they ran into another "impassable blockage". They told me I would need my basement floor dug up and a portion of the cast iron removed and replaced, and that I would need my yard dug up where the "blockage" was to have that portion of sewer removed and replaced as well. They quoted me $13,608 for this work, and charged me a total of $1,052.71 for the work they did. I had a second contractor come out and perform the same snaking and camera, and they said there was no damage anywhere in any of the pipe and they were able to clear the "impassable blockage", which was some roots. The second contractor charged me $330 for the same amount of work.
Marissa Waldbauer
I cannot recommend Roto-Rooter enough after the incredible service they provided our family. Anthony Abdaal is the supervisor on site through this emergency and guided us through this repair with confidence and empathy. We had a major emergency with our main service line. It was a complex, difficult job that needed immediate attention. Despite the scale of the repair, they were on-site right away. We have two small children, so having our water and sewage systems compromised was a huge concern, but the team worked tirelessly all through the night to get us back up and running. The technicians were the best people for the job—professional, highly skilled, and clearly dedicated to getting it done right. In a high-stress situation, they made us feel prioritized and safe. I wouldn't trust any other company to take care of my family and ensure a job this technical was completed as quickly and thoroughly as possible. Also, they were extremely accommodating with our small kids and giving them the best experience looking at all big machines. The kids had so much fun watching the team work. Even though we had a stressful situation, they helped us make the best of it. Thank you for the hard work!
Curt Klueg
10-2 widow... no show. called twice - just excuses. asked if the failure would result in discount - No! People set aside and wait a half a day for these No Shows!
Kim Tyler
I was very unsatisfied with the lack of communication.
dalshawn tyler
Very disappointed with this company
