SJ
San Jose Behavioral Health
Compassionate behavioral health care for individuals and families in San Jose.
2.1
Doctor
$$$
Compassionate behavioral health care for individuals and families in San Jose.
San Jose Behavioral Health is a hospital facility located in San Jose, California, offering behavioral health services. Customer reviews highlight experiences ranging from highly positive, with mentions of compassionate and responsive staff like social workers and nurses, to concerns about communication and care. The facility serves both minors and adults, providing support during difficult times. Based on feedback, some families report feeling well-informed and supported, while others express challenges with updates and treatment processes.
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24/7 supervised treatment for adults and minors in crisis, including medication management and therapy.
Structured therapy and support services for patients transitioning from inpatient care or needing less intensive treatment.
Immediate intervention for mental health emergencies, including 72-hour holds and assessment.
Support and education for families to help understand and cope with a loved one's mental health journey.
Case management and discharge planning to connect patients with ongoing resources and PHP programs.
Overall rating
Malaya
This place was TERRIBLE and the staff ignores the patients needs. When I was a patient there and I was hyperventilating in a corner they saw me but didn't do anything about it. They got 10 men to "restrain" a female minor and dragged her to the floor causing her to hit her head. They also restrained another minor female and left her with many bruises.The staff do not care about the patients and the patients do their jobs for them. The staff just scroll on their phone instead of helping and watching patients. Some of the staff their racially profiled specific patients and the nurses/staff talk bad about the patients in front of other patients.I do NOT recommend coming here or sending your children here. They do not answer the phones ever and if you want to talk to your child you have to call for 3 hours straight and you might get through. Do not come here. It will make your mental health problems worse. This is not a place of rehabilitation, it is a place of trauma.
Jorge Reyes Mendoza (George)
I have not been there but looking at pictures I enjoy. Maybe have an more convenience location for public transportation in other words a bus stop right in front
RedDrop
This place genuinely sucked, like really really bad, while I was there at first I made friends with everyone, and then this one girl had told me I should and should of offed myself, and the staff heard her loud and clear, I was in there for trying to off myself so I took that to heart, I went to my room and I cooled down then I decided I couldn't do it, I did jump her so ig me and my friend did go a little out of hand, but the staff left me in my room, while I was bleeding from my arm, and it took them 20 minutes to come help me, while all they were doing was giving out meds "4 nurses at the station so one of them could of helped me" and they had kids sitting in the hallway for no reason till 2am, and they are supposed to keep you longer if you hurt sm1 else, cuz that's 1 of the reasons I got sent, and they kicked me out the next day
iStanKnowledge&Reason
Terrible experience. Its a cold prison. From my experience a lot of people who end up there didn't even expect to end up there and didn't even know what they were signing and end up getting 5150'd. And there's weekly evaluation to see if you qualify to leave but you have to give specific answers and they don't tell you what those answers are. And turns out THEY DONT even have a reason to KEEP you there. Me and a stranger compared our evaluation forms that was given to us and it said the EXACT same thing. The "reason" for being admitted: "Potential psychosis". And the mental health "reason" to stay confined without return home "N/A". And it was the exact same and we had completely different stories of how we ending up in there. Its like the person who makes these "evaluation " forms just copy & pastes a template with no concern of the patient.
kory :P
DO NOT SEND YOUR LOVED ONES HERE!!! I was on the Pacifica unit. I was transferred to this facility from North bay hospital after sharing that I had suicide plans. When I arrived an ankle monitor was put on me and I waited in a tiny room for over an hour and a half for a nurse to process me, a nurse never came so I was never processed properly. They had a whole different patient’s file under my name. I never received a blanket, I asked the nurses multiple times for a blanket and was told to “go to your room and wait”. I had to get a blanket from another patient. My depression medication wasn’t given to me for 2 days. Even after I begged multiple times and even cried begging for my medication. The night nurse told me that the pharmacy didn’t have my medication ready, but in reality he couldn’t get into the machine that holds loose medication, and didn’t bother call a nurse to come open it for him. He told me that I would be okay without my medication for a night, to which I yelled “it’s two nights now”. The doctor never let me know any of my discharge info, and was incredibly vague to my mom, never sharing any information with her or giving updates on me. I was only given my medication when I was swaying and close to fainting due to the medication being stopped all of a sudden. I have chronic headaches and wasn’t given my headache medication either, so when I got a migraine I told the night nurse I was having one. He called my mom to ask if he could give me ibuprofen, to which she told him to give me my EMERGENCY migraine medication. He completely dismissed her and gave me ibuprofen instead. My mom asked to take me out AMA and the staff tried to make the AMA process sound complicated and long. They only straightened up when she let them know that she is a nurse who handles with AMA discharges all the time. In the end they didn’t even have her sign an AMA form. This place has traumatized me to no end, and I feel so hurt that other people will go through similar treatment from the staff that I did. I hope your place shuts down
Melanie Stark
This facility should be ashamed of itself. I was told by every single person I talked to that my child could have their security blanket, and that they would send someone right away. I asked repeatedly, and they all said the same thing. “I’m just a moment” and then they just NEVER gave my child their blanket. Calling the facility is an absolute joke because you won’t get through unless you walk in in person and tell the receptionist to get off her phone and pick up your call. The doctor didn’t call me for TWO days and then didn’t seem to know anything. I hope this place gets shut down or that the fire everyone and get entirely new management. If I could figure out how to make this review any more scathing I would. I hope enough parents see this and refuse to let your child be sent there.
