M

MrAt1cusvia Google

8 months ago

I went in Monday July 7th to buy a new boat, I was planning on purchasing a starcraft storm 176 DC pro. I brought my current boat home from the lake so I could see about trading it in. I spoke with the salesman and we looked at the new boat, he informed me that the boss wasent in to give me a price for my trade in so he took my name and all my info as I mentioned I would like to have the new boat for my holidays that were coming up the following week. Well I guess I gave off the vibes of a poor person, maybe someone that just stumbled in off the streets because it's been 5 days and still not an email, phone call or anything.... If you can't even buy a boat from here, how do you think servicing or if something goes wrong is gonna go.....do your homework on this company before you buy. If I could give 0 stars I would, they dont even deserve 1!

M

Marko Nikolicvia Google

10 months ago

I owe the best purchasing experience I've ever had to Bobby. We first met at the 2025 boat show, where we put a deposit down on a boat right from the show floor. Bobby walked us through every technical feature in detail and answered every question we had without hesitation. Shortly after signing, we decided to move our deposit to another boat that Shipwreck had in inventory, and Bobby made the entire process absolutely seamless. He fought hard for us, and thanks to him, we ended up with our dream boat at a fantastic price. When it came time for pickup, Bobby was the one who personally prepped and wired the boat. He took the time to walk us through everything we needed to know — from filter locations, cover operation, maintenance intervals, and break-in procedures, to all the little do’s and don’ts. The level of detail and care he put into it was incredible. We even forgot a 4-pin adapter for our trailer hookup, and without hesitation, Bobby lent us his own. Out of all the toys I’ve bought over the years, this was by far the best purchasing experience I've ever had. I cannot recommend Bobby highly enough. If you want a truly great experience buying or servicing a boat, go find Bobby — you won't regret it.

D

Dorian Harevia Google

over 3 years ago

Just wanted to write a review because I thought people want to know what to expect at shipwreck. I couldn’t make an appointment, was told maybe 3 weeks to have my boat winterized which ok fine they have a new shop I’ll give them a chance because they are reasonably close to my place. I had to inquire what happens if it starts to freeze before they get to it and she said that they will drain them right away if that happens…The lady showed me a price list around like $500 for a tow boat etc, when I came to pay it cost me $800 and my boat was filthy! Like I literally detailed it before I brought it in and it looks like a heard of elephants went through it. The transom plug was on the floor key still in ignition. Maybe I’m just used to a clean bag strapped to the steering wheel like Martin does….super disappointed from start to finish….

K

Kevin Stetarvia Google

over 4 years ago

We bought our Heyday WT Surf from Brendon in the spring. When my brother and I picked up the boat, he went thru the whole boat and every detail with us, it felt tedious at times. However, we joined a Heyday Facebook page and were blown away by how the majority of people didn't learn about their boat from their dealer. Even over the phone he was able to help us out with some of the issues (warranty related) we experienced with the unit. When we took it in for the first service, weren't thrilled to get it back with a broken ballast valve and a few minor repairs not done. Discussed with Jean in the warranty department and came up with a solution we were happy with. Dan was helpful when we initially started looking and answered all questions we had, was awalys very quick to respond any time of day and all days of the week. They don't compare to the some business like Martin Motor Sports, I'm sure its hard to keep staff in this economy as well, but I was mostly comfortable there, and would purchase from Brendon and Dan again. Cheryl in the finance department was helpful as well with everything. When we left with our boat, we were confident we had everything we needed (other the the $270 fuel bill... lol) to put it in the water that weekend. As for the negative reviews, I see Dan going out of his way to compensate or rectify problems. Our issues with our boat are common ones we expected, mostly cosmetic, none affected the performance of the boat, and all but the valve were due to factory deficiency. I'd give you another star, but the customer service is a bit disappointing as for greeting at the door and making us feel welcome/ invited but maybe Covid is playing a factor in that as well... In all, I feel you get out what you put in, if your going to be a Karren, don't expect anyone to bend over for you. We did our research and knew what we wanted, they held our hand and made it happen. Thanks so much.

R

Rick Bouchardvia Google

about 5 years ago

I bought a maximum in 2005 boat was good still have it I service myself. Had shipwreck do the first service came in they had tool boxes on my seats which cut in never had these Yoko’s touch it again. I still have boat little 3 litre inboard. I just want to say I wouldn’t let ship wreck service a. Wheel barrel.good products though.