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Susan M. Markel Veterinary Hospital at the Richmond SPCA
Compassionate veterinary care for pets, with a commitment to affordability and community support.
4.4
Business
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Compassionate veterinary care for pets, with a commitment to affordability and community support.
Susan M. Markel Veterinary Hospital at the Richmond SPCA provides veterinary care in a clean, spacious facility. Reviews highlight the staff's kindness, knowledge, and dedication to pets, with particular appreciation for their efforts to accommodate clients on limited incomes. The hospital is noted for reasonable pricing and a supportive approach, especially for senior or special-needs animals. While most feedback is positive, some note communication or scheduling considerations. The hospital focuses on ensuring pets receive necessary care in a welcoming environment.
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Comprehensive check-ups, vaccinations, and parasite prevention to maintain your pet's long-term health.
Spay/neuter procedures, soft tissue surgery, and other medical surgeries performed by skilled veterinarians.
Teeth cleaning, extractions, and oral health assessments to ensure your pet's dental wellness.
In-house laboratory testing, digital radiography, and ultrasound for accurate diagnosis and treatment.
Convenient on-site pharmacy for prescriptions, flea/tick preventatives, and specialized medications.
Financial assistance and sliding-scale options to make veterinary care accessible for all pet owners.
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Overall rating
Simeon Poulin
The people who were here are awesome, but they seem to have little regard for communicating with people who are trying to adopt or help pets. An example of this is their veterinary hospital being closed between 12 and one every day when most people are on their lunch break and need to be able to pick up medication for their pets. They need to spend a little bit more time thinking about the people who care for the animals.
Sharon Estabrook
I have had nothing but wonderful experiences at this office. Everyone starting with the scheduling people do an outstanding job. They are kind and concerned about my pet and I feel they’re very knowledgeable and they offer a lot of good suggestions. I have a very old cat who they have seen and taken care of Over the past several months and I would recommend them to anyone as soon as they’re taking new clients.
Danielle Moore
I’m so appreciative for SPCA and the support they give and provide for some of us less fortunate in the financial dept. but still have love and care and attention for our pets. I’m able to let my babies enjoy the outdoors and not have to worry if they’re going to become pregnant or lost while being in their natural habitat. Thanks guys!!
Nancy
The staff here is amazing! They take the best care of my cats! I'm so grateful for all the kindness and love they've shown them. I recently had a very tough time with my senior cat that we had just brought inside. He was feral most of his life and had a lot of issues but they really did everything possible for him and were so kind and good to us through all of it. I'm on disability and needed to find a place who could work with people who needed more affordable vet services. They really have made sure that my guys get everything that they need to be happy and healthy. I have been taking my cats there for 7 years now and would never want to take them anywhere else after seeing how much they truly care about their patients. I really cannot say enough good things about them!
Kimberly Ambrosia Hsieh
I had a wonderful experience last week on my first visit with our newly adopted cat. The facility is clean and spacious and the staff couldn't have been more friendly. It was easy to ask follow up questions when I was having trouble with a medication and the prices were very reasonable. Thank you for taking care of Freddie!
