Texas Orthopaedic Associates Physical Therapy

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Melissa Annvia Google

8 months ago

I visited Texas Orthopaedic Associates in Dallas for an injury I sustained at home. My appointment was at 1:00 PM, but I wasn’t called in until 1:20 — after several people who arrived after me were seen first. When I was finally called in, I was assisted by Mary Angel, easily the most unprofessional person I’ve ever encountered in healthcare. I was moving slowly due to my injury and apologized multiple times, even offered to let her walk ahead, but she just scoffed and said nothing. No greeting, no introduction — just silence and attitude. After placing me in the exam room, she left, then returned and began talking to me from the hallway about my condition. Her tone and volume were so unclear, I had to ask her to repeat herself because I genuinely didn’t know she was speaking to me. She simply barked “Calves?” from the doorway. No explanation, no context, no basic courtesy. She then left mid-sentence to get the X-ray tech — who was actually wonderful and, shockingly, confirmed she’s heard similar complaints about Mary before. She even added, “She’s young, inexperienced, and from California,” which might explain the lack of professionalism, but certainly doesn’t excuse it. When I returned to the room, I noticed a soiled diaper in the trash, which immediately filled the small space with a terrible odor. I asked Mary to remove the trash can. Her response? “Yeah, probably from the last patient. She had a kid. But that’s not my job.” When I asked again, she said she’d “find a janitor” and shut the door behind her, leaving me in the smell. Eventually, I asked her to please find a different room — which clearly irritated her — and she finally brought in the office manager, who was polite and got us moved. The doctor and his assistant Allison were kind and professional, but the damage was done. To top it off, Mary Angel was also responsible for sending in my prescription — and didn’t. I called the next morning and CVS still had nothing. The front desk confirmed Mary was supposed to handle it after my appointment. This office is poorly managed, outdated, and clearly lacks accountability. I won’t be returning, and I’d strongly recommend others look elsewhere for care.

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Dee Paluzivia Google

10 months ago

Dr. Champine is one of the best Orthopedic Doctor I have ever come across for this 75 yr. old woman who has had 10 back & now to him for a very painful hip my Osteoarthritis doctor tells me I need to have it replaced. He is a doctor who takes his patients concerns serious, goes through the nescessary test to find out and a no nonsense doctor who will tell it like it is to you his recommendations and why. I like that kind of doctor. Thank you.

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Luke Kirkpatrickvia Google

over 1 year ago

Lucas Meitler was my PT and he was amazing. This was my second knee injury and my experience during physical therapy this time around was much better than the last time. He was present during all of my rehab, hands-on, as opposed to giving me off to techs. He took a genuine approach to my rehab. I am now fully recovered after a couple months post meniscus repair ALL thanks to Lucas!

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lisa von Bierenvia Google

over 1 year ago

Dr Dimiff was honest patient and listens well. I also appreciated him running on time. Went in for hip pain and got relief (injection). I was very pleased with initial appointment

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Yvonne Siskvia Google

almost 3 years ago

The ladies in the main office were friendly and explained what I had to do. I was called for my appointment promptly. It's a very organized office. Each person I dealt with was knowledgeable and efficient. My visit with my doctor was pleasant, and he explained everything clearly. I left feeling I was with the right physician and my surgery would provide the healing I needed. I'm at ease with the plans over the next few weeks. Thanks to the doctor and to his staff.