
TOTAL AIR: Expert HVAC care with a personal, 5-star touch
TOTAL AIR, located at 200 E Sunset Rd Suite F, El Paso, TX 79922, delivers expert HVAC and general contracting services. Reviews praise a knowledgeable owner Brandon and a responsive team, including Jovanny, Cedrick, Jovanney, and Ingrid, for professionalism, attentive care, and above-and-beyond service—like lending a portable air conditioner and rapid, reliable cooling solutions.
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Professional installation of heating and cooling systems for residential and commercial properties, ensuring optimal performance and energy efficiency.
Comprehensive repair and routine maintenance services to fix issues and prevent breakdowns, keeping your air conditioning running smoothly.
Expert repair, maintenance, and installation of furnaces to provide reliable heating during colder months.
24/7 emergency services for urgent heating or cooling problems, with quick response times to restore comfort.
Scheduled maintenance plans for residential HVAC systems, including inspections and tune-ups to extend equipment lifespan.
Personalized consultations and support from knowledgeable staff, like service manager Ingrid, to address questions and schedule services efficiently.
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Overall rating
Sam Pedregón
This afternoon two technicians ( Jovanney and Cedric) came to my home( 1233 Diamond Cove) to perform “residential home maintenance” on my furnaces. I was very impressed with their professionalism, their attitude to go beyond to help a customer and their openness to answer questions regarding the service. This is why a 5 star rating was given. As long as Total Air has employees that copy these two technicians and make customer service paramount it will continue to be my HVAC provider.
Andre Casillas
I want to thank Jovanny and Cedrick for such an excellent job above and beyond the call of duty. They made me feel like I was the most important customer at the end of the day. I have my 92 year old mom who I take care of and that was especially a priority to them. To make sure we had cooling made the customer service even more special. I am beyond grateful and impressed for the compassion they showed. I give them both 12 out of 10 stars. I’m a Total Air customer for life.
Stephanie Murillo
Total Air is fantastic! The service manager Ingrid was amazing—she answered all of my questions clearly and scheduled my service right away without any hassle. Her professionalism and efficiency made the whole experience stress-free. I highly recommend Total Air for their excellent customer service and quick response time!
Danielle Melendez
Jovanny, Irvin, Ruben, and Chris came out to fix my air conditioning, and I couldn’t be happier with the service. They were polite, professional, and worked efficiently to get everything running perfectly again. You could tell they knew exactly what they were doing, and they took the time to make sure the job was done right. It’s rare to find a team that’s both skilled and pleasant to work with these guys were exceptional from start to finish. Highly recommend!
Yuka M
I have been a customer of Total Air for over 10 years. The owner, Brandon, is very knowledgeable and has always given me accurate advice. When my unit broke down in June, he even lent me a portable air conditioner. Highly recommend.