STAY BLESSSED
WARNING: $1,350 for a 2-Minute Move Date of Move: January 7, 2026 COST: I was charged $1,200 for a move that was a 2-minute drive away, plus $150 for a table they broke, bringing the total to $1,350. Approx. 80 items total ~10 large items ~70 boxes and bags Two movers Took 7 hours, even though I actively helped to speed things up For a move of this distance and size, this cost is excessive and unreasonable. DAMAGE & CLAIMS: During the move, they damaged my table. After waiting from January 7th to January 12th, I was finally informed by email that their policy only covers $50 for the damage. In other words: if they break your belongings, you’re largely responsible for the loss. The table cost $150, so while I’m fortunate it wasn’t something more expensive, the handling of the situation was unacceptable. DISTANCE: Move was from 1792 Pembina Hwy (The Onyx) to Plaza Drive (Sterling Towers) — a 2-minute drive. CUSTOMER SERVICE: I remained patient and polite throughout. All I asked for was a fair replacement for the damaged table. I was repeatedly told the owner would call me back. I waited, followed up, and was continually put off. Only after I said I would be writing this review and reporting the matter to the BBB did they offer to replace the table — on the condition that I do not leave this review. I declined. I’ll take the loss so others are informed. FINAL THOUGHTS: Overpriced Poor damage policy Slow and dismissive resolution process Conditional compensation tied to suppressing reviews Proceed with caution.
