Universal Tax Service

S

Shawn Schwartzvia Google

about 2 years ago

Very helpful and affordable!

F

Frank S.via Google

over 7 years ago

Any tax issues, Lucy (and office staff) helps making sure it’s resolved. They are the experts.

J

Jeff Harveyvia Google

almost 9 years ago

I've used Universal Tax for over twenty years. Best service! I received a letter from the IRS a few years ago stating that my preparer had deducted something incorrectly. I sent it to Lucy. She researched it, and found out the IRS was incorrect. She sent them a letter and it was resolved. I would never go to anyone else. Thanks Lucy!

J

Joy McNeilvia Google

about 10 years ago

I am a security officer have been for the past three years and never had a problem with my return then this year Christine sandino entered the wrong address. Even after I asked her would it be a problem she assured me no it wouldn't cause any problems. But it did! I filed Jan 28, 2016 they mailed a letter Feb 4th but I didn't get it because she had the wrong address. So just last week she figured out what's wrong there was no 1095a form submitted Christine sandino told me it is my fault that the form was not submitted because I did not tell her but she did not ask I didn't know what that was until that day she told me. So she mailed it out and told me it would be 2-3 business days for them to process it. Today is Feb 29 it has now been over 21 days so I called to ask for sure since all the information and dates shes been given me has been false information she made up the man at the irs told me it could take up to 6 weeks to process it and that's if it was the right form they needed he couldn't tell me for sure but its in the letter that I would have gotten if she didn't put in the wrong address so we updated my address and he is sending it to my new address but it could take up to 3 weeks for me to get it if I get it and it says they needed a completely different form then ill have to wait 6 weeks from that day for them to process the correct form. The man at the irs recommended I get a new tax preparer next year and I definitely plan on taking her advice. Please do not waist your time going to her! She knows nothing!

V

virginia hovia Google

almost 11 years ago

Great service