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Sandra Grayvia Google

about 1 month ago

From the moment we arrived at VEG, I was treated with urgency and respect. The entire team was excellent! My 12-year-old pug, Kina, had vomited four times before I brought him in and twice more upon arrival. He was given an anti-nausea medication other than Cerenia because he had previously had a reaction to it. Unfortunately, after taking him home, he vomited four more times. I brought him back and requested that they try Cerenia, explaining that a potential reaction felt preferable to him continuing to vomit nonstop. The staff allowed me to stay with him and assured me they could immediately treat any reaction if one occurred. After 30–45 minutes, we went home again. Shortly after, Kina became very disoriented he was staggering as if drunk, circling his head while seated, and unable to get comfortable. I immediately brought him back. Dr. Sullivan was extremely knowledgeable and carefully evaluated his symptoms, discussing possible causes and outcomes with me. She ran tests and discovered a very severe UTI, which correlated with everything we were seeing. She took her time explaining the diagnosis and recommended keeping him for 12 to 24 hours for observation and was given meds and fluids. Thankfully, when they called the next morning, he was doing much better and was released. He is now recovering well, and we are hopeful the worst is behind us. I felt genuinely cared for at VEG. Everyone was welcoming, compassionate, and clearly concerned about my dog’s well-being. I would absolutely recommend VEG for any pet emergency. They provided exceptional care and were more caring and affordable than BluePearl.

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Nancy Arnoldvia Google

about 1 month ago

The experience at VEG was wonderful. From the wonderful woman who helped a panicked doggy mom on the phone find the office to the swift attention my little Martha received when we arrived. The team immediately put me at ease and handled Martha with such kindness. I highly recommend VEG. Thank you all so very much

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Aidan Blustvia Google

4 months ago

First off, if they offered 10 stars for a review I would be giving VEG all 10! Last week, our pup had a very bad GI issue that came out of no where. A little panic set in and we had to get her to a vet to see what was going on asap. We called ahead of time and they sent over a mobile check in to quicken the process when we arrive. When we got there, the staff was awesome. They were so welcoming, respectful and efficient. They offered snacks and drinks while we waited for an assistant. After a very short wait, they wasted no time. There was a plan to get to the bottom of the issue. The doctor was so nice and polite. They brought out a nicely laid out cost estimate and explain each thing so you understand what is going to happen. There was no pushing and shoving to get you to buy things that are not needed. Without writing a book about our visit. Our pup ended up in thier care for 33 hours total. She was very dehydrated and needed constant fluids until we could get her stomach to settle down. Throughout the very short yet felt like forever couple of days, not once did we think she was in "bad" care. There was updates both morning and night. They encouraged us to call anytime to see how she was doing. They explained each different approach to tackle the issue and also went over the cost each time before doing anything. I would love to include names in this review but we worked with a couple different doctors and staff members thoughout the whole process and they were all professional, respectful, polite and just awesome! They sort of have a "open door policy". They let you back where they are doing the exam, you can watch the ultrasound up close, sit with your pup all day if you would like and stop by 24/7 to say see them. We took her for a walk and they even offered setting up a place to stay the night if we wanted. We have nothing but great things to say about this establishment. In a world full of craziness and not always trustworthy business practices. This place was a breath of fresh air. In a time of stress both for the health of our pup and the high cost to follow. They treat you like a human and not just "another customer". If you ever need to go to an urgent care for your furry friend, I would recommend this place time and time again.

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Shanaye Erenvia Google

4 months ago

Wish I could give VEG South Tampa one million stars! We brought our 7yr lab mix Ellie in for vomiting/diarrhea that was going on for 48hrs and we were seen right away. We were assigned a private room to wait with our baby, and the team got to work quickly. Our Ellie went under sedation to have her bloodwork, ultrasound, and X-rays done and the team included us in EVERY step, letting us love and pet our baby to sleep, and then allowing us to actually come and observe them as they did the X-rays and the ultrasound! It was a great feeling to see what goes on “behind closed doors”. TOTAL TRANSPARENCY FROM START TO FINISH. The Drs spent a great deal of time explaining what we saw in the images from the X-rays and walked us through everything on the ultrasound. Nurse Lani spent a lot of time educating us on the meds she was giving Ellie and most importantly the WHY. They even provided us with a call button in our room should we need assistance during wait time (1hr of waiting the whole visit btw), and bonus: also gave us snacks and soda since we all rushed in having no dinner. Thankfully our Ellie’s bloodwork, X-rays, and ultrasound came back clear and we were sent home with some anti-nausea meds and probiotics, and she’s already on the mend. ❤️‍🩹 We will NEVER go anywhere else for our ER vet needs. We cannot thank Dr Davison, Dr Osorio, and Nurse Lani enough. They took such amazing care of our baby and also of us. If you have an emergency for your babies, THIS IS THE PLACE!!

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Nicole Pawelskyvia Google

4 months ago

I had a great experience at VEG ER! My dog ate a grape, and the staff did an amazing job helping him! They explained the procedure clearly, were very kind, and had us in and out within an hour. Everyone was professional, compassionate, and efficient. Highly recommend this place if you ever have a pet emergency! 🐶💚