Village Plumbing, Air & Electric

I called Village Plumbing, Air and Electric when my furnace went out this weekend and it had gotten cold. The company was very helpful and scheduled a licensed technician to come out immediately to address my problem. They let me know ahead of time who the technician was and even sent a picture. The technician messaged me when he was on his way. My technician, Ramiro, was an excellent technician. He was very knowledgeable and professional. He was able to fix the problem very quickly. And explained to me everything that happened to my furnace. He also gave me pointers as to how to help me maintain my furnace in the future. I was very happy with my service. And I will definitely call Village Plumbing, Air and Electric for all of my future service calls and routine maintenance calls. I will also definitely request Ramiro. I appreciate he was patient answering all of my questions.

Donald Helka came out and provided exceptional service. He took the time to walk me through all available options, explained everything clearly, and helped me make the right decision without any pressure. Highly professional and knowledgeable. I would absolutely recommend him.

Adulting is sometimes not fun... especially when it comes to HVACs and plumbing. Our experience with Village has been great so far. Eric came today for furnace maintenance. He was on time, wore shoe covers, was friendly, took time to explain and show his findings, answered my questions, gave his suggestions for priorities, and replaced our dirty filters. And he was kind to our dog.

My household experienced an extremely seamless project execution that Village Plumbing along with Mr. Velasco and his drain/sewage team performed in my home. The initial Village plumber arrived on time and treated the problem quickly and efficiently. Then while conducting further steps of his diagnostic duties, he discovered our major drain pipe problem. We are thankful and satisfied of how swiftly the entire project followed through considering that this happened on Christmas week. I do have to comment that communication with the team lead could be better but on the other hand when I reached out, he always responded promptly and gave exact details of what we were to expect next. Village Plumbing is a reliable and professional company I will always count on.

We had such a great experience with Erik from Village Plumbing and Air. From the moment he arrived, he was kind, patient, and upfront about everything. Our heater issue turned out to be stubborn, but he refused to give up until he found the root cause and fully repaired it. Beyond being a skilled HVAC technician, he was simply a pleasant person to have in our home, professional but also genuinely enjoyable to talk to. We especially loved the added touch of wearing shoe covers since we are a shoe-less house! We couldn’t be happier with the service. Erik is a true asset to the company!