Will's Auto Body Shop

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Alex Southmaydvia Google

2 months ago

This business knows the meaning of true customer service. Romeo helped me install a front plate bracket for my license plate in less than five minutes, and was overall so friendly and welcoming that I will definitely be coming back as a customer in the future. Every business should be treating customers this way. Other body shops have a lot to learn from Romeo!

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Dane Fremenvia Google

4 months ago

I went in with a broken bumper and a broken rear tail light and a nice little scratch on the side of my truck and not only did they do a great job, but they figured out a way to help me save money. Not to mention that a very nice man I forget his name drove to my house and picked up a part from me that was going to save me $300. Highly recommend Will’s auto body shop. They really do put the customers needs first!

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Maddie Lewvia Google

10 months ago

This past month was a rough one. I got my roof racks pried off and then a week later, I was sideswiped. I was left with 3 sizable dents on the driver’s side and feeling really down about the way my car looked. I called a bunch of auto body shops around the Richmond area and Will’s shop happened to be the first. Romeo quoted my car quickly and thoroughly, emphasizing on what was necessary. He was kind, personable, and walked me through the process. After getting multiple quotes and taking the time to mull it all over, I decided to go forward with Will’s due to a great first impression and reasonable price point. All I can say is: I’m so glad I did! I took my car in yesterday morning around 10AM and was greeted by more welcoming faces—Romeo and Martin, ya’ll are the absolute best. I’ve never felt so at home at an auto body shop, especially considering how misogynistic other places can be. Less than 24 hours my car is looking brand new!! Thank you so much Romeo, Martin, and all of the other hardworking people that helped make my car something to be proud of again. I appreciate you all!

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zevilevivia Google

10 months ago

Will's Auto Body Shop is the best auto shop I have ever been to. As an owner of a handful of cars over the past 30 years, I have had many experiences at auto body shops. Will's Auto Body Shop does the BEST WORK, for the BEST PRICE, and they are SUPER FRIENDLY and HONEST. Most recently, I worked with Romeo, who is very easy going, super knowledgeable, and ethical! Finding ethical folks can be hard, but not at Will's! Today, I just picked up my Mercedes-Benz after I was rear-ended on 101 and needed my bumper repaired. They did an impeccable job repairing NOT JUST the damage they charged me for, but they went ABOVE AND BEYOND, fixing up a few other dings and scratches that they found while they had the car. They matched paint precisely, fixed the damage, and made the car look brand new. Furthermore, the job was more complicated than they initially thought it would be, but guess what? They didn't call me to gouge me for more money; instead, they just fixed it and were super chill about it. All this to say, I am a customer here FOR LIFE. And if you need auto body work, YOU SHOULD BE TOO! I am just absolutely thrilled with the quality and care shown by this business and EVERY employee there.

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charles schobervia Google

over 3 years ago

First I want to say I choose this shop for a paint repair because of all the positive reviews and I want to say they did not disappoint me. They lived up to all the great reviews and then some. I use to live in SF and now live near San Leandro and was glad I drove the 20 mi. to get the work done there. Not only is their work impeccable, but Bobby and Romeo were some of the most friendly, professional staff I had come across in a long time. They understood when I had to reschedule due to an unprecedented heatwave but they even worked with me for an initial approximate estimate saving me a trip just for viewing by submitting photos. Romeo even repaired a few dings that was not included in the estimate to make the job look perfect. Even as busy as they are Romeo took the time necessary on the phone to discuss my repair and all the confusion I was having with my insurance company. In this day and age I don’t find many places that I really feel go out of their way to make sure the job and complete experience is a positive one like they did. I HIGHLY RECOMMEND THIS SHOP FOR ANY BODY WORK YOU NEED.