C&
Crate & Barrel
Crate & Barrel: Durchdachte Möbel und Haushaltswaren mit freundlichem Service.
3.6(5 Bewertungen)
Ladengeschäft
$$
Crate & Barrel: Durchdachte Möbel und Haushaltswaren mit freundlichem Service.
Crate & Barrel in Leawood bietet eine kuratierte Auswahl an Möbeln, Geschenken und Wohnaccessoires. Kunden loben das freundliche und aufmerksame Personal sowie einen hellen, einladenden Laden, der den Käufern hilft, hochwertige Stücke zu finden, einschließlich nicht toxischer Optionen und Greenguard Gold-zertifizierter Materialien. Während einige Bewertungen einen außergewöhnlichen Service loben, warnen andere vor Richtlinien und Rückerstattungen – was unterschiedliche Erfahrungen widerspiegelt.
Keine Fotos verfügbar
Eine breite Auswahl moderner Möbel, darunter Sofas, Tische und Schlafzimmer-Sets, mit Optionen für Lieferung nach Hause und Montage.
Eine kuratierte Auswahl an Dekoration, Küchenutensilien, Bettwäsche und Accessoires, die jeden Wohnraum aufwertet.
Einzigartige Geschenke und Einweihungsgeschenke, ideal für besondere Anlässe, mit Geschenkverpackungsservice verfügbar.
Individuelle Unterstützung durch das Personal bei der Planung und Auswahl von Möbeln für Einrichtungsprojekte.
Bequeme Abholmöglichkeit für Online- oder Ladenbestellungen, mit freundlichem und effizientem Service.
The customer service at this location is fantastic. Jenny Gillham, the manager of this location, took time out of her day to help us track down a lost gift card and genuinely cared about helping us. She was kind, patient, and didn’t rush us at all. It turned what could’ve been frustrating into a really positive experience. Huge thanks to her and the team at Crate & Barrel!
My family purchased more that 25K in furniture for our new home towards the end of the building process. We needed to cancel a few items after some final measurements were made in our theater room, which was about two weeks after our order was placed. We spoke to Jim, our salesperson, who stated the order could not be cancelled for any reason and he was to get his commission on the entire order. Then, we spoke to the Amy, store manager, who thought the situation was funny and gave us the runaround for a few weeks. Finally, we escalated the issue to corporate and were told we would receive a refund. Unfortunately, the refund never came and when we called corporate back they say they have no record of that call and will not refund anything for anyone for any reason. If you are looking to purchase a large amount of furniture make sure you look elsewhere. This store is filled with people trying to make commission and they do NOT care about your experience or helping people best furnish their homes. STAY AWAY!
Customer service was not satisfactory at all. They didn't care about helping much at all or even giving alternate solutions. The kitchen pieces and furniture are all wonderful looking but customer service was one of the worst. They gave me plates and bowls that I took home and checked the quality after, which half were defective with nicks and bad finish to where you can see the base material. Their policy was that once the sticker is taken off, they can't do anything about it. But instead of being sorry or offering an alternative solution, they just laughed it off and left. Trash. Other than that, the only reason I saved it at 2 stars was the curbside pick up. The gentlemen was really kind and helpful, much better than the rude manager of the store.
This was my first time shopping at Crate and Barrel and this store has thee best employees with phenomenal customer service (especially Dawn)! I was specifically shopping for non-toxic furniture and decor and I was pleasantly surprised with the quality! A lot of their furniture/fabrics are Greengaurd Gold certified! I’ll definitely be coming back to this location to do more of my shopping. Such a great experience!
Dieser Laden ist so einladend und süchtig machend. Ich kann mich hier immer wieder im Laden umsehen und stundenlang durch das Angebot stöbern. Es hat eine beruhigende Wirkung auf mich. Es ist so sauber und erfrischend. Alles ist so schön zusammengestellt. Das lässt mich Dinge kaufen und meine Wohnung so einrichten wie sie es tun. Das ist auf jeden Fall ein Traumort 🤔. Freundliches Personal und immer hilfsbereit.
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