Crunch Fitness - Outer Loop

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Dustin Eisenbacküber Google

vor 2 Monaten

I had an appointment set up for two weeks for the kick off extra thing I paid for. I never received any notification that it was cancelled for the person not showing up. I worked late last night and took a nap and got up to make it just to find it they didn’t show up. First time free ting back into the gym in 20 years just a let down and killed my motivation to be there.

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Sophia Mayerüber Google

vor 3 Monaten

DO NOT SIGN UP HERE! I signed up for a membership in August, and the gym is constantly disorganized. Weights are left all over the place and rarely in matching pairs. The attachments for the cable machines are scattered throughout the gym, making them difficult to find. Employees mostly stand at the front desk and do not clean or organize the equipment, leaving the gym in a constant mess. When I went to cancel my membership, I discovered I had been charged an extra $10 for a personal training service I never signed up for. This seems to be a common issue at Crunch gyms—I’ve even seen multiple videos online about people being unknowingly enrolled in this while signing paperwork. On top of that, I was told I needed to pay for an additional month in order to cancel, but later learned you actually cannot cancel for three months. I put my account on hold, yet I was still charged the annual fee. When I attempted to cancel again in October, I was told to wait another month. After doing so, I was assured by a manager that my account was canceled, yet I was charged again anyway. When I called to resolve this, I was redirected to another phone number that could not help me. I tried calling back and was placed on hold for 45 minutes before giving up. Overall, this has been an extremely frustrating and misleading experience. Save your time and get a membership somewhere else

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juggerchonker Jibletsüber Google

vor 4 Monaten

I had came here to workout 2am and my good friend Kellz who works during the night makes the environment so welcoming and uplifting. I had shared a personal conversation and grew as a person both physically, mentally, and spiritually. The equipment here quite versatile and always spice up the routine for some change into sessions. If any locals workout during the night, I would recommend this establishment the place to Be! WINTER ARC!!! 💪💪💪

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ayanada jamesüber Google

vor 5 Monaten

I was feeling unsure about joining the gym and had so many questions, But after meeting one of the staff members, Kim Luján, I felt completely at ease. She was incredibly friendly and took the time to answer all my questions. Thanks to her patience and kindness, I felt confident enough to join the gym on Outerloop—and now I absolutely love it! Thank you so much! AJ!

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Stepan Maximusüber Google

vor 7 Monaten

In the locker room, almost all lockers are closed and occupied, even at 7 a.m. on Saturday, while there are very few people in the gym. It seems that many just reserve “personal” lockers, and the staff does nothing about it. Nobody puts the weights and equipment back in place, which creates disorder and inconvenience. The showers are dirty, with a lot of trash on the floor, and the gym itself is quite dusty. I hope the management pays attention to these issues, as cleanliness and order are important for all members. Surprised that almost all the dumbbells are actually in place.👍