OGD Overhead Garage Door

E

elise medfordüber Google

vor 2 Monaten

I would not pay these guys in full upfront. Once they have all your money, there’s no urgency or communication. I paid in full (debit card) six weeks ago (going on seven) for two special-ordered garage doors. Only after payment, they said installation would be 3-4 weeks. Now at six weeks, I’ve had to repeatedly call. Every time I call, the date gets pushed back—they blame the manufacturer. But I suspect they prioritize partial-pay customers who still owe them. I still have no install date. Now I’m calling & chasing again, since last time they promised the doors would arrive Monday, and I’ve heard nothing.

U

Udayüber Google

vor 3 Monaten

Mr Reilly promptly took the call and arranged for the technician. He forfeited service call charges…nice management and customer value… Mr technician Mr Dean R came and explained various way to do the repair. His advice was excellent. Decision made to replace drum, spring and rod mechanism.. he completed the task in jest 2 hrs and charges were reasonable. I highly recommend OHG and Mr. Dean..

S

Susie Jordanüber Google

vor 4 Monaten

Mechanical things in general and garage doors in particular are not things I understand, so I felt like I needed the professionals here. This company has been very helpful and professional from the get-go. The technician who came to fix the door today, Mason, was timely, extremely personable, knowledgeable, and helpful. The fix was more expensive than I was hoping for, but that’s true of everything these days, and I wanted to be sure it was done right - something I use and need to have working every day. I will not hesitate to call them again when needed!

M

Michael Rivardüber Google

vor 4 Monaten

I had a garage door break just before 5 pm. I called OGD and they scheduled a technician for the next morning. David was great. He knows his stuff and explained everything very clearly. I asked him to service the other two garage doors I have, which he did. This was great. And they are veteran owned. As a veteran I appreciate that.

N

Nick Colladoüber Google

vor 6 Monaten

Called at 6:35pm for emergency service and got a call back at 7:15pm. Guy asked if I could wait until tomorrow and when I said no he told me he would see if he could get a tech out. Needless to say I never got a call back or a tech out. Luckily I was able to get the door down myself so I didn't have to stay the night at work. Thanks for nothing. I will make sure never to call or recommend this company again, they obviously have enough business that customer service is not a priority.